Headspace · 18 hours ago
Client Training & Community Manager
United States
Full-time
Remote
Mid, Senior Level
$65K/yr - $90K/yr
5+ years expHeadspace is a company dedicated to providing lifelong mental health support. They are seeking a Client Training & Community Manager to design and deliver training and community experiences for enterprise clients, enhancing employee engagement and adoption of Headspace's offerings.
BiotechnologyArtificial Intelligence (AI)Public SafetyWellnessHealthcareAppsFitnessHealth CareMental HealthmHealthMobile AppsPsychologyTherapeutics
No H1B
Responsibilities
Deliver engaging, high-quality virtual and in-person training experiences for strategic enterprise clients and partners, with the goal of driving Headspace adoption and employee engagement
Facilitate sessions on mental health and well-being topics with confidence, care, and credibility, reflected in consistent positive client feedback
Support client launches, key meetings, and high-impact moments as a trusted facilitator and thought partner
Support with cross-functional event coordination for strategic accounts and events
Drive and evolve Headspace’s Champions and Community programs, developing products and experiences that engage champions and leaders within client organizations
Own the day-to-day experience of the Client Admin Community, including moderation, programming, forums, meetups, and events
Act as a consultative partner to enterprise clients, helping shape engagement strategies and recommending relevant training and community experiences
Partner closely with the Client Success team to support high-impact and higher-complexity enterprise accounts, contributing to long-term client success and reduced risk
Create new and update existing Headspace training content in response to client feedback, business needs, and team strategy
Support training and engagement projects from concept through delivery, collaborating with leadership and cross-functional partners to solve challenges and build scalable solutions
Design net-new trainings and engagement products from a blank slate, aligned with Headspace’s brand, voice, and design principles
Support the training and ongoing development of Headspace’s internal and external facilitator network
Contribute to strategic team initiatives as priorities evolve, which may include building new engagement products, improving processes, supporting data analysis, or enabling internal teams
Commit to ongoing personal and professional development, including continued learning in mental health, facilitation, and Headspace content
Qualification
Required
5+ years of experience designing and delivering learning, training, or engagement experiences for enterprise audiences
Strong public-speaking and facilitation skills across virtual and in-person settings, with a demonstrated ability to create engaging, thoughtful, and psychologically safe learning experiences around mental health and well-being
A creative and curious approach to facilitation and learning design, with a track record of continually improving experiences based on feedback, insight, and experimentation
Experience partnering with external stakeholders, including large organizations and teams such as HR, People, Learning, or Wellness (or equivalent functions)
A proactive, results-oriented mindset, with comfort taking initiative, improving processes, and balancing speed with care, quality, and user-centered decision-making
A genuine commitment to improving workplace well-being and mental health, and the ability to communicate this purpose in a clear, authentic, and engaging way. We value strong facilitation fundamentals, learning agility, and the ability to grow into new domains
Domestic and international travel may be required for this role. A valid passport/visa is required
Given the client-facing delivery aspect of this role, occasional early morning deliveries (6-7am EST) and evening (9-10pm EST) may be expected
Preferred
Relevant backgrounds include training, coaching, learning & development, client consultancy, business or behavioral psychology, education, healthcare, wellness, or other behavioral health–adjacent fields
Experience in the mental health space
Comfortable working across tools such as LMS platforms, community forums, webinar tools, and collaboration systems (e.g., Google Suite, Zoom, Slack, project management tools)
Benefits
Equity
Comprehensive healthcare coverage
Monthly wellness stipend
Retirement savings match
Lifetime Headspace membership
Generous parental leave
Company
Headspace
Headspace is a mental health company offering AI companionship, coaching, therapy, psychiatry, and mindfulness tools for everyday support.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$320.85MKey Investors
Oxford Finance LLCBliscePacific Western Bank
2023-07-26Debt Financing· $105M
2022-02-14Series C
2021-10-31Secondary Market
Leadership Team
Tom Pickett
Chief Executive Officer
Andy Puddicombe
Co-Founder
Recent News
2026-02-05
2026-01-09
Company data provided by crunchbase