GEICO · 15 hours ago
IA Agency Operations Manager – Training
Tampa, FL
Full-time
Hybrid
Mid Level
$91K/yr - $172K/yr
3+ years expGEICO is a leading insurance provider offering quality coverage to millions of customers. They are seeking an IA Agency Operations Manager - Training responsible for implementing a Learning Management system for the independent agent channel and coordinating training efforts across various stakeholders.
Telecom & CommunicationsGovernmentFinanceProperty & Casualty InsuranceAppsAuto InsuranceFinancial ServicesInsuranceInternetMobile
No H1B
Responsibilities
Manage agents within a designated area of responsibility using in person virtual, phone, and email to build relationships, deliver trainings, and manage agency performance. Implements policies and procedures of the agency program
Takes national strategic initiatives and translates them into training goals and objectives; GAINS commitment and holds sales/agents accountable for execution
In collaboration with leadership and the product team, develops efficient and effective training plans utilized by sales and agencies
Acts as subject matter expert on GEICO and GEICO-affiliated product, features, and tools. Research to maintain a clear understanding of competitor offerings to influence agents to sell our product through our training offerings
Conducts training of agency staff on GEICO and GEICO-affiliated products, services, and value proposition
Monitors the performance of agents in relation to training goals, procedures, and guidelines
Delivers effective communication; through training development and implementation you will assist agencies in developing local marketing plans and strategies to meet growth goals. Use data analysis to prepare strategies to focus on the greatest opportunity within the designated area of responsibilities
Communicates and coordinates business requirements for learning management systems across all key stakeholders, including insights from Independent Agents
Research and coordinate any vendor strategies needed for implementation of Learning Management System for the IA channel
Adheres to the GEICO Code of Conduct, company policies and operating principles
Meets attendance standard at business location to perform necessary job functions and to facilitate interaction with subordinates and management
Qualification
Required
Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking
Must be able to speak in a clear, empathic, and professional manner via phone
Must be able to meet in person and virtual
Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
Must be able to multi-task
Must be able to learn and apply large amounts of technical and procedural information
Preferred
Bachelor's degree or 3 years sales or relevant insurance experience
Prior training/learning management experience
Prior experience working with different lines of insurance a plus (P&C, Commercial)
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
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