Implementation Specialist jobs in United States
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Orange Logic · 13 hours ago

Implementation Specialist

Orange Logic is a company focused on solving complex content challenges with its intelligent Digital Asset Management system. The Implementation Specialist role involves successfully implementing customized software environments for clients, troubleshooting issues, and providing guidance on best practices.

FinanceDigital MediaSaaSSoftwareAsset Management
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Growth Opportunities
Hiring Manager
Omed Baher
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Responsibilities

Assists clients in translating their specific requirements into functional workflows
Troubleshoots software-related problems that occur in client environments
Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements
Serves as a client advocate, seeking to provide white-glove service and solutions
Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists
Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction
Performs client training in both general functionality and client-specific customizations

Qualification

Digital Asset ManagementEnterprise software implementationVerbal communicationWritten communicationTechnical curiosityInterpersonal skillsNegotiation skillsConflict resolutionTime managementProblem-solving

Required

Obtained a bachelor degree, preferably in STEM
Experience implementing enterprise software
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Positive attitude, with a genuine enthusiasm for proactively solving problems
Technically curious and eager to understand how complex systems work
Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously

Preferred

Expert knowledge of and experience with Digital Asset Management systems is preferred

Benefits

Medical, Dental, & Vision Insurance
Life & Disability Insurance
401(k) & Roth with 4% employer match (fully vested)
20 Days PTO
8 Weeks Parental Leave
8 Company Holidays
Remote Work Environment

Company

Orange Logic

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Orange Logic is a software research firm that provides innovative approaches in multiple fields including digital asset management.