Pyramid Consulting, Inc · 18 hours ago
Production Support Engineer- Devops
United States
Contract
Remote
Senior Level
$62/hr - $66/hr
5+ years expPyramid Consulting, Inc. is a leading Medical Device industry, and they are seeking a Production Support Engineer- Devops for a contract opportunity. The role involves managing IT systems, ensuring system security, and providing production support while leading modernization initiatives.
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Responsibilities
Possess a Current State/Desired State mentality to lead modernization of strategic Operations initiatives
Manage information technology and computer systems running Windows, Linux and virtualization in a private data center
Design, develop, implement and coordinate systems, policies and procedures
Ensure system security, reliability, and scalability through best practices and proactive monitoring
Possess familiarity of software-automation production systems (Octopus and Terraform)
Exhibit expertise in software development methodologies
Identify problematic areas and implement strategic solutions in time
Assist with response to platform issues, retrospectives, and future enhancements
Can work independently and as part of a team with the ability to lead projects from plan, design, and release
Able to effectively communicate to all levels of management and technical teams
On-call rotation 24x7 support for production and non-production environments
Qualification
Required
DevOps + Production Support experience
Strong PowerShell scripting
On-prem server/data center experience
Azure environment experience (current state)
AWS exposure (migration target)
Experience in Regulated industry – Medical devices/Healthcare/ Biotech, pharma, etc
Proven work experience in Systems Engineering or relevant experience
Experience with site reliability services and application performance monitoring
Experience in incident management workflow
Deploy upgrades, patches, and fixes in Window .NET environments and support cloud integrations (Azure/AWS highly desirable)
Develop scalable PowerShell scripts and internal tools to automate tasks and support product engineers
Troubleshoot production issues and coordinate with the support staff and product engineers to streamline code deployments
Maintain continuous integration and delivery pipelines that produce rapid, low-risk releases and improved velocity
Collaborate with team members to improve the company's engineering tools, systems and procedures and data security
Create, maintain, and track tools that monitor and profile our services and processes
Develop and maintain design and troubleshooting documentation
Investigate service outage issues and furnish thorough RCA's (root cause analysis)
Demonstrate strong communication skills and can develop collaborative relationships with personnel whom can follow on one's insights, judgements and directives
Bachelor's degree in Computer Science, Engineering, or relevant field (highly preferred)
Have 5+ years' experience as a System Engineer or equivalent software-engineering role
Experience with cloud platforms (AWS, Azure, or GCP)
Familiarity with containerization and orchestration tools (Docker, Kubernetes)
Experience with microservices event-driven systems, or distributed architectures
Exposure to observability tools (Datadog, Site 24x7, etc)
Experience with CICD pipelines and DevOps automation
Prior work in high-growth SaaS or product-led environments
Preferred
Bachelor's degree in Computer Science, Engineering, or relevant field (highly preferred)
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase