Textron Systems · 1 day ago
Information Support Technician
Hunt Valley, MD
Full-time
Onsite
New Grad, Entry Level
$58K/yr - $87K/yrTextron Systems is part of Textron, a multi-industry company focused on aerospace and defense. The Information Support Technician will perform maintenance and troubleshooting on the Advanced Reconnaissance Vehicle, ensuring customer satisfaction and providing on-the-job training as needed.
Manufacturing
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Performs organizational, intermediate, and depot-level maintenance on Advanced Reconnaissance Vehicle to the customer’s satisfaction
Installs, upgrades, and removes products ensuring coordinative engineering field changes
Performs quality installation, operation, and maintenance to the customer’s satisfaction on electronic equipment, integrated systems, subsystems, and various software operating systems
Analyzes and evaluates products and related performance
Troubleshoots and diagnoses system malfunctions to eliminate problems in minimum time
Accurately interpret schematics, wiring diagrams, and technical documentation, coupled with the ability to evaluate, isolate, and repair system malfunctions
Provides on-the-job training (OJT) as necessary
Acts as a customer liaison and must always present a professional appearance and demeanor
Performs general logistics and functions and reporting
Practices ISO 9001 principles and concepts
Performs general housekeeping in work area as needed
Performs, tracks and monitors parts procurement and inventory status
Performs other duties as assigned
Qualification
Required
Familiarity with multiple software principles, including but not limited to Virtual Machines, Operating Systems (OS) including Windows and Linux, and an understanding of how to install, remove, and troubleshoot software
Familiarity with networking protocols to include TCP/IP, Telnet, SSH and SNAP
Well versed and comfortable with customer expectations, policies, and business practices with a focus on high customer satisfaction
Ability to attend and pass a 5 week OJT training course
Excellent oral and written communication skills
Ability to work with minimal supervision and multi-task
Ability to travel to various work sites within the U.S. and overseas when required to support program needs
Must be able to obtain and maintain a SECRET Security Clearance
Must be able to pass a standard deployment physical and be willing and able to deploy overseas for periods of no less than 90 days when the program requires
Ability to work up to an 84-hour work week (7 days per week, 12 hours per day), while deployed
Preferred
Familiarity with military logistics systems, to include COLTS and UAS-I
Familiarity with customer and corporate expectations, policies, and business practices and high customer satisfaction orientation
Familiarity with military radios and communications protocols
Working knowledge of ISO 9001 principles and concepts
Comfortable with firewall configurations, CISCO network switches, RAIDs, Voice over Internet Protocol (VoIP), and integrated system administrative functions
An understanding of the operation and configuration of blade server arrays
Prior military experience, including deployments is a desired plus
Prior Unmanned Aircraft System (UAS) maintenance experience a desired plus
Prior aviation maintenance and flight line support a plus
2-year degree in electronics, information technology and / or military trade school graduate a plus
Benefits
Flexible Work Schedules
Education Assistance
Career Development & Training Opportunities
Wellness Program (including Fitness Reimbursement)
Medical, Dental, Vision & 401(K) with Company Funding
Paid Parental Leave
Company
Textron Systems
Textron Systems has been providing innovative solutions to the defense, homeland security and aerospace communities for more than 50 years.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ellen Lord
President & CEO
Jeff Stewart
SVP & CFO
Recent News
Business Journals
2023-04-10
Providence Business News
2023-01-23
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