InstantServe Healthcare · 1 day ago
Network Operations Center Technician - Local Harrisburg Area
Harrisburg, PA
Contract
Onsite
Entry Level
$20/hr - $25/hr
2+ years expInstantServe Healthcare is seeking a Network Operations Center Technician to provide after-hours Level 1 NOC support for PA Commonwealth networks. The role involves monitoring systems, handling inbound calls, creating and escalating tickets, and coordinating with engineers for issue resolution.
Hospital & Health Care
Hiring Manager
Ankur Bhatia
Responsibilities
Provide after-hours Level 1 NOC support for PA Commonwealth networks
Monitor via SolarWinds/SquaredUp, handle inbound calls, create/escalate ServiceNow tickets, and coordinate with engineers/vendors for rapid issue resolution
Qualification
Required
2+ years systems admin, help desk, or call center experience (highly desired)
Incident management/ticketing (ServiceNow preferred)
Excellent written/oral communication
End-user support across IT skill levels
Troubleshooting & escalation
Company
InstantServe Healthcare
At Instantserve Healthcare, we provide end-to-end medical billing solutions tailored for Providers, Clinics, DME providers, RN, ABA practitioners, and Hospitals.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase