Toyota Material Handling · 14 hours ago
IT Support Engineer
East Chicago, IN
Full-time
Onsite
Mid Level
$83K/yr - $130K/yr
3+ years expToyota Material Handling is seeking a passionate and dedicated IT Support Engineer who will support all computer related functions while collaborating with a dynamic and diverse team. The role involves providing technical support, managing user accounts, and documenting technology platforms, all while ensuring excellent customer service.
IndustrialTransportationManufacturingAutonomous VehiclesIndustrial AutomationIndustrial Manufacturing
Responsibilities
Provide excellent customer service through interactions with customers via telephone, email, etc and provide technical support and problem solving ability on a variety of technical and non-technical issues
Provide higher level assistance with infrastructure and desktop support issues and support other staff in problem resolutions
Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers and IT asset management in case failure events, notires user and fixes the problem or escalates to senior members
Administers the set up of new profiles, creates and updates access permissions and maintain user accounts for enterprise systems and applications
Documents the design, operation and troubleshooting of technology platforms and procedures, including preparations of ISO/JSOX documentation as needed
Networking including hardware and software setups, OSI model, etc
Active Directory functions such as group creation and modification, user creation, and modification and various permission-related items
Collaborate with cross-functional teams
Qualification
Required
Bachelor's Degree in Computer Science, Computer Engineering, or similar degree or equivalent work experience in an IT related environment
3 or more years of related IT experience
Experience with server configuration and server OS support
Ability to work on the manufacturing floor to support customer needs
Provide excellent customer service through interactions with customers via telephone, email, etc and provide technical support and problem solving ability on a variety of technical and non-technical issues
Provide higher level assistance with infrastructure and desktop support issues and support other staff in problem resolutions
Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers and IT asset management in case failure events, notires user and fixes the problem or escalates to senior members
Administers the set up of new profiles, creates and updates access permissions and maintain user accounts for enterprise systems and applications
Documents the design, operation and troubleshooting of technology platforms and procedures, including preparations of ISO/JSOX documentation as needed
Networking including hardware and software setups, OSI model, etc
Active Directory functions such as group creation and modification, user creation, and modification and various permission-related items
Collaborate with cross-functional teams
Preferred
Ability to demonstrate well-developed and proven organizational, problem solving, analytical, and time management skills
Ability to demonstrate project management, data analysis, customer services, and support skills
Proven ability to communicate effectively both verbally and in writing
ITIL Foundations Certification or ITSM/ITIL experience
Benefits
Competitive Salary
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Best in class work culture!
Company
Toyota Material Handling
Toyota Material Handling offers a full line of material handling products proudly assembled in the United States, including forklifts, reach trucks, order pickers, pallet jacks, container handlers, automated guided vehicles, and tow tractors, along with aerial work platforms, fleet management services, and advanced automation engineering and design.
1001-5000 employees
H1B Sponsorship
Toyota Material Handling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (19)
2023 (21)
2022 (12)
2021 (7)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
William Finerty
President & CEO
Austin Baecke, SHRM-CP
Human Resources Business Partner
Recent News
Google Patent
2025-05-06
Company data provided by crunchbase