Fives Intralogistics · 20 hours ago
Field Service Technician - Indiana
Indianapolis, IN
Full-time
Onsite
Entry Level
2+ years expFives Intralogistics is a company specializing in advanced machinery solutions, and they are seeking a Field Service Technician to install and maintain their equipment. The role involves traveling to customer sites to perform repairs, provide training, and ensure compliance with safety standards.
Industrial Automation
Responsibilities
Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities
Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observes qualification runs conducted by customer personnel
Assure that the machine accuracy and quality are in accordance with specifications
Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered
Write complete service reports in accordance with procedures
Instruct customer's personnel to operate, maintain and/or repair machines and equipment, emphasizing necessary safety precautions
Notify customer of any unsafe operating practices observed
Provide input for the improvement and development of company products
Maintain regular and predictable attendance
Has the ability to work overtime and/or work on "off-shifts" as required by business needs
Has the ability to work with and interact with other people on a routine basis
"On the road" a majority of time visiting customers and/or vendors, both nationally and internationally
ISO 9001 &14001 awareness and compliance
Qualification
Required
Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities
Perform duties following verbal or written instructions given by Tech Support, Service Coordinator or Service Manager, or using information contained in drawings, service documentation, or other user documentation
Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observe qualification runs conducted by customer personnel
Assure that the machine accuracy and quality are in accordance with specifications
Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered
Write complete service reports in accordance with procedures
Instruct customer's personnel to operate, maintain and/or repair machines and equipment, emphasizing necessary safety precautions
Notify customer of any unsafe operating practices observed
Provide input for the improvement and development of company products
Maintain regular and predictable attendance
Has the ability to work overtime and/or work on 'off-shifts' as required by business needs
Has the ability to work with and interact with other people on a routine basis
'On the road' a majority of time visiting customers and/or vendors, both nationally and internationally
ISO 9001 & 14001 awareness and compliance
Associate's degree (A.A) or equivalent; two to four years related experience and/or training; or equivalent combination or education and experience
Valid Driver's License, Ability to obtain a passport and credit card
May have to read and understand international print symbols
Ability to use general hand tools
Ability to read, analyze general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, and customers
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Good working knowledge of word processing and spreadsheet generation software, and the general use of internal service system and communication system
A positive attitude, clean and neat appearance, and a willingness to converse in a positive, interactive way and a commitment to the highest quality of work must always be maintained
Company
Fives Intralogistics
WHAT WE DO From system design to start up and beyond, Fives provides and integrates world-class solutions for sorting, warehousing, order picking, material handling and advanced logistics automation.
Founded in 1957Paris, Ile-de-France, FR
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase