Strategic Staffing Solutions · 23 hours ago
IT Process Manager (Greenbelt, Yellowbelt Frameworks, Data Management)
Richmond, VA
Contract
Hybrid
Mid Level
$40/hr - $50/hrStrategic Staffing Solutions has an IT Process Manager opportunity for a leading Financial Services client in Richmond, VA. This role will be responsible for independently managing daily activities that support key control/operational processes and drive quality outcomes, while providing first-class support to end-users across the enterprise and implementing improvements to enhance efficiency and accuracy.
Enterprise SoftwareConsultingHuman ResourcesInformation TechnologyCRMSmall and Medium BusinessesStaffing Agency
Hiring Manager
Erika Alminas
Responsibilities
Independently manage recurring activities with flawless delivery, which drive quality and compliant outcomes for key control and operational processes, and ensure zero self-inflicted non-compliance issues, backed by the collection of defensible evidence
Leverage process management concepts (e.g. CTQs, SIPOCs, Swimlanes, RACIs, etc.) to drive clarity and understanding about how existing processes occur
Drive a well-managed agenda by ensuring job aids and procedures are current, and are completely and accurately maintained
Collect and maintain data related to the process, and leverage existing capabilities (e.g. Google Sheets, SQL, etc) to reduce manual effort and/or risks within the process, while creating meaningful transparency into the health of the process
Leverage an understanding of the existing process (i.e. how it’s occurring), expectations of key stakeholders (i.e. how it should be occurring and why), and combine that with an understanding of supporting data and existing systems, to recommend improvements backed by data and process analysis for stakeholder acceptance
Contribute to audit related activities such as, but not limited to, process walk-throughs, evidence requests, etc
Provide first in class level 1 service to peer teams and internal end-users, to compliantly shepherd others through existing processes and influence effective outcomes
When needs arise, engage with level 2 and level 3 teams by clearly and accurately conveying existing situations, highlight impediments and where assistance is needed, and if appropriate, provide recommendations that are aligned to the key objectives of the process or intent of the supporting system
Qualification
Required
Proven experience with process and data management concepts
Strong technical and cyber/access management background
Familiarity with cyber security and access management
Ability to independently manage daily activities that support key control/operational processes
Experience in providing first-class support to end-users across the enterprise
Ability to identify, vet, and implement improvements that enhance efficiency, accuracy, and control outcomes
Experience in managing recurring activities with flawless delivery
Ability to leverage process management concepts (e.g. CTQs, SIPOCs, Swimlanes, RACIs)
Experience in collecting and maintaining data related to processes
Ability to leverage existing capabilities (e.g. Google Sheets, SQL) to reduce manual effort and/or risks
Ability to recommend improvements backed by data and process analysis
Experience in contributing to audit related activities
Ability to provide first in class level 1 service to peer teams and internal end-users
Ability to engage with level 2 and level 3 teams and convey existing situations clearly
Company
Strategic Staffing Solutions
Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries.
Founded in 1990
1001-5000 employees
H1B Sponsorship
Strategic Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (93)
2023 (95)
2022 (53)
2021 (53)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Cindy Pasky
Founder and CEO
Recent News
DBusiness Magazine
2025-05-01
Crain's Detroit Business
2025-02-03
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