Million Air · 13 hours ago
Operations Strategy & Tactical Support Lead
Houston, TX
Full-time
Onsite
Senior LevelMillion Air is a company focused on FBO operations, seeking an Operations Strategy & Tactical Support Lead to drive product and profit dominance across their network. This role involves strategic operational analytics, market intelligence, and high-level administrative leadership to enhance operational performance and financial outcomes.
Aerospace
Hiring Manager
Dulce Salas
Responsibilities
Provide the EVP with decision-ready intelligence
Standardized and elevate reporting across all FBOs and departments
Support Product & Profit Dominance through operational analysis and market awareness
Serve as a central coordination point between Compliance, Sales, and Operations
Ensure executive initiatives move from idea to implementation
Deliver professional, high-level executive support and organizational leadership
Compile, analyze, and synthesize operational, financial, and performance data from FBOs to support EVP decision-making
Develop recurring executive dashboards and performance summaries
Identify trends, risks, opportunities, and performance gaps across the network
Monitor progress of Product & Profit Dominance initiatives and report outcomes
Gather and organize market intelligence, competitive data, and regional performance indicators
Drive conformity, structure, and consistency in all GM and departmental reports
Establish and maintain reporting templates, standards, and submission timelines
Review submitted reports for accuracy, completeness, and clarity before executive review
Ensure data integrity and alignment between operations, finance, sales, and compliance reporting
Work hand in hand with Compliance leadership to align operational execution with brand standards and regulatory expectations
Partner with Sales to align operational capabilities with market opportunities
Track follow-through on key initiatives across departments and facilities
Serve as liaison between the EVP and GMs, corporate teams, and external stakeholders
Track EVP-led projects, priorities, and strategic initiatives
Ensure deadlines, deliverables, and cross-functional commitments are met
Prepare executive briefings, summaries, and decision-support materials
Research and analyze special projects and growth opportunities
Provide high-level administrative and clerical support to the EVP of FBO Operations
Manage complex calendars, scheduling, and travel across time zones
Anticipate executive needs and ensure preparation materials are ready in advance
Prepare meeting agendas, capture notes, and drive follow-up on action items
Act as a gatekeeper for communications and priorities
Draft, edit, and proofread reports, presentations, and company-wide communications
Coordinate business travel, expense reporting, and executive logistics
Maintain strict confidentiality in all matters
Provide hands-on support for special events, meetings, and corporate initiatives
Qualification
Required
Experience in executive support, operations coordination, or performance analytics
Strong proficiency in Microsoft Office Suite
Experience working with senior executives
Ability to maintain confidentiality
Strong written and verbal communication skills
Continual learning of new tools and analytical skills required
Acceptable driving record
Ability to pass a background check
Zero tolerance drug free company
Preferred
Technical Background and direct Operation Experience preferred
Company
Million Air
A Fixed Base Operation (FBO) that is owned and operated within the Million Air FBO group.
Founded in 2009
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2009-09-01Series Unknown
Leadership Team
Terry Cross
Chief Commercial Officer
Recent News
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