RICEFW Technologies Inc · 1 day ago
Citrix VDI Architect - Fully REMOTE - Only Citizens can apply
United States
Contract
Remote
Senior Level
5+ years expRICEFW Technologies Inc is seeking a Citrix VDI Architect to provide level-2 and level-3 technical support for their Citrix/XenApps server environment. The role involves analyzing system project requirements, monitoring VDI platforms, and ensuring high levels of client satisfaction for supported products and solutions.
ConsultingBig DataInformation TechnologyBusiness Intelligence
No H1B
U.S. Citizen OnlyHiring Manager
Sudhakar Venkata
Responsibilities
Providing level-2 and level-3 technical support for Citrix / XenApps server environment
Monitoring of VDI platform with various client tools Netscaler, ControlUP)
Support will include:
VDI End-User Sessions
VDI Stack
Level-2 management and technical support
Ensuring virtual sessions are working as intended
Handling IT- VDI related requests or inquiries received by client helpdesk
Ensuring all Citrix platform server systems under management have updated software patches
XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
Ensure high levels of client satisfaction for the products/solutions which are supported
Addresses all technical questions around VDI and Citrix
Participate in client meetings to update team members
Ability to be the technical Subject Matter Expert within the Environment
Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy
Qualification
Required
5+ years technical experience with Citrix administration, including XenServer in a Production Environment
5+ years' experience with Microsoft Windows Servers and Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.)
5+ years' experience Design and Architect experience
5+ years providing Tier 1 - Tier 4 support
Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
Ability to answer complex questions related to Citrix command line commands
Ability to speak to Citrix Ports
Effective communication skills (written and oral)
Team member training
Adaptable, flexible, and self-motivated with strong technical and problem solving skills
A bachelors of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows environment and experience in Citrix VDI
Preferred
Citrix Administration Certification
Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment
Develop update processes and work with team members to maintain currency in the VDI environment
Ability to effectively communicate with large or small groups of people through written or spoken communication
Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues
Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems
Company
RICEFW Technologies Inc
RICEFW Technologies Inc.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase