Sunrise Systems, Inc. · 17 hours ago
Desktop Support Specialist
Trenton, NJ
Contract
Hybrid
New Grad, Entry Level
$20/hr - $20/hrSunrise Systems, Inc. is seeking a Help Desk Analyst who will support and troubleshoot various Microsoft applications. The ideal candidate will communicate effectively with end users and adhere to established Help Desk IT policies while providing first response support.
Information Technology & Services
Responsibilities
Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications
Maintain a working knowledge of Help Desk and IT Operations procedures
Log all incoming problems and requests and actions taken to resolve them
Provide first response help desk support to all customers and users
Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests
Provide support for Client business applications
Provide follow-up status to end-users in accordance with specified support policies and procedures
Ensure closed problems are adequately documented
Qualification
Required
Good communication (verbal and written)
Knowledge and experience supporting and troubleshooting various Microsoft applications
Microsoft Windows 10
Knowledge of Microsoft Windows Server, Active Directory, and Office 365
Experience using Microsoft Excel, Word and Visio
Good clear communication skills
Preferred
2-year college degree or equivalent technical study
Company
Sunrise Systems, Inc.
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry.
Founded in 1990
501-1000 employees
H1B Sponsorship
Sunrise Systems, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Ruchi Hajra
Senior Account Manager/Client Servicing/Talent Acquisition Partner
Company data provided by crunchbase