Conexess Group · 1 day ago
Computer Operator I (Help Desk / Tech Support) - 100% On-Site - 11pm - 7am CT Shift
Allen, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expConexess Group is delivering technology solutions that enhance user experiences for community banks and credit unions. They are seeking a Computer Operator to monitor customer activity and internal applications while providing customer service to financial institutions.
ConsultingHuman ResourcesInformation TechnologyInformation ServicesStaffing Agency
Responsibilities
Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions
Utilizes scripted instructions to perform routine processing functions to meet deadlines or standards
Provides support to customers and internal users in a courteous and professional manner
Monitors the console and other online systems. Responds with appropriate actions and escalation
Follows established guidelines to ensure security of data and computer systems
Completes the shift turnover log for the next shift; and reviews the shift turnover log from the previous shift
Contacts the Operations Unit Manager for assistance as needed
May manage a Windows Server environment
May perform other job duties as assigned
Qualification
Required
Must have at least 6 months experience with Help Desk or Technical Support
Must be able to work 11pm-7am CST and shift will include one or both weekend days
Flexibility is needed within the shift
Ability to work nights, weekends and holidays
Must able to attend second shift during the training period
Preferred
Experience with Microsoft Suite
Experience with Unix
Experience using SharePoint
Experience with IBM Mainframe
Experience in Card Processing or the banking industry
Excellent customer service skills
Understanding of batch processing
Company
Conexess Group
Conexess Group is an information technology company providing IT staffing and project management services.
201-500 employees
H1B Sponsorship
Conexess Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (2)
2021 (2)
2020 (5)
Funding
Current Stage
Growth StageLeadership Team
Austin Meibers
Partner / Owner
Company data provided by crunchbase