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Field Service Drop Crew jobs in United States
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Sonic · 19 hours ago

Field Service Drop Crew

Sonic is committed to building a faster, more affordable internet and is seeking a Field Service Drop Crew member. The role involves assisting with service drops from aerial strand to customer buildings while ensuring compliance with safety regulations and maintaining effective communication with team members and customers.
Telecommunications

Responsibilities

Understand and maintain compliance with all current applicable OSHA regulations, as well as all company policies and procedures
Set up ladders in accordance with the Field Service training handbook while adhering to all company safety policies
Set up traffic control zones according to supplied company training
Assist with setting up boom truck for operation
Keep consistent inventory of necessary supplies for daily operation
Responsible for personal safety, the safety of the team members assigned to work from the vehicle and the safety of company property used at the work site
Have proficient understanding of dispatch and workflow software
Receive communication of locations and duties from dispatch software and/or personnel
Able to responsibly handle company issued vehicles, tools and credit cards
Abide by all safety procedures and report accidents/injuries to supervisor immediately
Maintain correct insurance paperwork and vehicle records on person or in vehicle
Maintain an active California state driver’s license
Maintain a clean driving record as defined by the current Sonic fleet insurance underwriter
Able to lift and carry 75lbs
Communicate professionally and effectively with all Sonic workgroups, customers, and members of the public
Ensure all scheduled visits are completed by end of day
Willingness to work overtime

Qualification

OSHA complianceTraffic control setupDispatch softwarePhysical abilityComputer skillsCustomer serviceEthicsProblem solvingInterpersonal skillsOral communicationWritten communication

Required

Understand and maintain compliance with all current applicable OSHA regulations, as well as all company policies and procedures
Set up ladders in accordance with the Field Service training handbook while adhering to all company safety policies
Set up traffic control zones according to supplied company training
Assist with setting up boom truck for operation
Keep consistent inventory of necessary supplies for daily operation
Responsible for personal safety, the safety of the team members assigned to work from the vehicle and the safety of company property used at the work site
Have proficient understanding of dispatch and workflow software
Receive communication of locations and duties from dispatch software and/or personnel
Able to responsibly handle company issued vehicles, tools and credit cards
Abide by all safety procedures and report accidents/injuries to supervisor immediately
Maintain correct insurance paperwork and vehicle records on person or in vehicle
Maintain an active California state driver's license
Maintain a clean driving record as defined by the current Sonic fleet insurance underwriter
Able to lift and carry 75lbs
Communicate professionally and effectively with all Sonic workgroups, customers, and members of the public
Ensure all scheduled visits are completed by end of day
Willingness to work overtime
Ability to read and write
Ability to drive, use tools, climb ladders, stand for extended periods and crawl under buildings
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to handle heights
Ability to type and use a computer

Benefits

Medical + Dental + Vision benefits
401k and Profit Sharing
Paid Time Off
Education opportunities
Stipend for high-speed internet access
Paid Comprehensive Training
Growth Opportunities
Company Paid Pregnancy/Bonding Leave

Company

Sonic is the fastest, most affordable internet provider in America.

Funding

Current Stage
Late Stage

Leadership Team

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Dane Jasper
CEO, Co-Founder
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Bethany C.
Human Resources Business Partner
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Company data provided by crunchbase