University of Michigan · 1 day ago
Business Analyst, Financial Aid Systems & Compliance
Dearborn, MI
Full-time
Hybrid
Mid Level
$70K/yr - $85K/yr
3+ years expThe University of Michigan is seeking a Business Analyst for Financial Aid Systems & Compliance to serve as a functional and technical liaison between Financial Aid, Enrollment Management, and Information Technology. This role focuses on optimizing financial aid systems, ensuring data integrity, maintaining regulatory compliance, and developing data-driven insights to support strategic decision-making.
EducationE-LearningHigher EducationUniversities
No H1B
Responsibilities
Serve as an administrator and subject-matter expert for financial aid systems (e.g., Banner, ImageNow, Salesforce, Campus Logic suite)
Maintain and enhance Banner forms, rules, population selections, tables, and automated batch processes
Manage annual setup (e.g., New Year rollovers, gift aid parameters, and packaging rules)
Test and implement system upgrades, regulatory updates, and new functionalities
Coordinate business systems security, troubleshooting, and system access controls
Ensure integrity of financial aid data through quality assurance, batch monitoring, and data reconciliation
In partnership with the Associate Director of Compliance & Customer Service, support internal audits and quality assurance reviews to ensure compliance with Title IV regulations and institutional policies
Recommend process improvements that enhance compliance, efficiency, and service delivery
Develop and maintain ad hoc queries and reports to support operational and compliance needs
Use reporting tools (e.g., WebFocus, SQL, Argos) to analyze trends and produce actionable insights
Provide training to financial aid staff on system functionality, updates, and best practices
Maintain detailed documentation of business processes, data definitions, and technical standards
Represent the Office of Financial Aid in meetings related to systems, data governance, and compliance
Foster strong partnerships with campus offices and external agencies to support operational alignment
Qualification
Required
Bachelor's degree in Information Systems, Business, Computer Science, Finance, or related field
Minimum of 3-5 years of experience in financial aid, systems administration, or higher education technology
Knowledge of Title IV regulations and financial aid processes
Experience with Ellucian Banner and integrated data systems
Base knowledge of SQL and reporting tools
Strong analytical, problem-solving, and documentation skills
Excellent communication and collaboration skills across technical and non-technical teams
Ability to manage multiple projects with attention to detail and deadlines
Preferred
Experience with document imaging systems (ImageNow), automation tools (UC4/Atomic), and CRM platforms (Salesforce)
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
Greg McGuire
Managing Director, Mcity
Robert Goodspeed
Chair, Urban and Regional Planning Program
Recent News
2025-12-19
IEEE Spectrum
2025-12-18
2025-12-17
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