Community Health Network · 7 hours ago
Digital Support Specialist - Ambulatory - Hybrid
Indianapolis, IN
Full-time
Hybrid
Entry, Mid Level
2+ years expCommunity Health Network is dedicated to providing exceptional care through advanced technology and community involvement. They are seeking a Digital Support Specialist who will focus on training end-users and supporting Epic systems to enhance application use and workflow integration across care settings.
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Responsibilities
Deliver virtual coaching and real-time support to end users
Lead onsite training events
Analyze system data to identify optimization opportunities
Document and share caregiver feedback for continuous improvement
Partner with Principal and Technical Trainers to ensure content accuracy
Observe workflows and suggest curriculum updates
Test and validate lesson plans in training environments
Identify and report build/workflow inconsistencies
Credential in multiple Epic applications as needed
Provide at-the-elbow support during go-lives, upgrades, and rounding
Offer workflow enhancement and general IT support
Facilitate engaging classroom and virtual training sessions
Prepare materials and follow standard operating procedures
Foster a collaborative learning environment and adapt teaching methods to learner needs
Qualification
Required
Bachelor's Degree is required
A combination of education and experience may be considered in lieu of a degree
Minimum of two (2) years of healthcare and/or relevant IT training experience required
Strong instructional and presentation skills
Deep understanding of clinical workflows
Effective troubleshooting and communication abilities
Passion for continuous learning and improvement
Company
Community Health Network
Community Health Network is a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana.
10001+ employees
H1B Sponsorship
Community Health Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2022 (9)
2021 (8)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$14.3MKey Investors
North Central Health Services
2025-09-29Private Equity· $1.36M
2023-11-16Series Unknown· $2.08M
2021-12-08Series Unknown· $3.03M
Leadership Team
Patrick McGill
Network President and Chief Executive Officer
Recent News
Inside INdiana Business
2025-10-06
Company data provided by crunchbase