LanceSoft Inc., · 12 hours ago
Network Operations Center Technician
United States
Contract
Remote
Entry, Mid Level
$21/hr - $22/hr
2+ years expLanceSoft Inc. is seeking a proactive and technically skilled NOC Technician to support the deployment, configuration, and maintenance of network infrastructure across retail locations. This role involves real-time collaboration with the Remote Operations Center (ROC) team and on-site technicians to ensure seamless technology rollouts and address network performance issues.
Information Technology & Services
Responsibilities
Apply and validate network configurations (routers, switches) during store deployments
Execute on-the-spot changes to network settings in coordination with ROC and field technicians
Administer the technology deployment plan to support the rollout of new solutions, enhancements, or upgrades
Perform hardware upgrades and replacements for network equipment as needed
Monitor store network performance and respond to incidents in real-time
Troubleshoot connectivity issues and escalate complex problems to senior engineers when necessary
Collaborate with internal teams to maintain accurate documentation of systems, configurations, and troubleshooting procedures
Qualification
Required
Associate's or Bachelor's degree in Information Technology, Networking, or a related field (or equivalent experience)
2+ years of experience in a NOC, network support, or deployment role
Prior experience in a Network Operations Center (NOC) or similar technical support environment
Basic understanding of networking protocols (TCP/IP, DNS, DHCP)
Familiarity with network monitoring and ticketing tools
Excellent communication skills and ability to work collaboratively with remote and on-site teams
Preferred
Hands-on experience with Mist by Juniper for switch and wireless network management
Strong troubleshooting and analytical skills
Excellent communication and documentation abilities
Experience with ticketing systems (e.g., ServiceNow, Jira)
Company
LanceSoft Inc.,
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft Inc., has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase