KTek Resourcing · 23 hours ago
Datacenter Supervisor
Phoenix, AZ
Contract
Onsite
Senior Level
7+ years expKTek Resourcing is seeking a Data Center Lead/SME to manage all aspects of their Manufacturing Data Center/Rooms. The role involves ensuring compliance with customer standards, managing physical access, and leading incident resolution while collaborating with global engineering and local teams.
HealthcareHuman ResourcesHealth CareMedicalStaffing Agency
No H1B
Hiring Manager
Lalit Kushwah
Responsibilities
Responsible for managing all aspects of Manufacturing Data Center/Rooms
Has local responsibility for best practice management of Data Room(s)
Ensures data room standards are maintained in accordance with documented customer standards
Govern physical access of the data room, supervise/manage all work in the data room
Maintain data room documentation and rack elevations
Work with facilities at the site to carefully plan maintenance/work to any facilities servicing the data room to ensure no unplanned downtime
Work with global engineering to ensure data room facilities are aligned with global engineering documented standards. Racking, cabling, labeling, un-racking or decommissioning of any hardware in accordance with set standards
IT Operations Delivery lead for Hosting services at the site Serve as Single point of contact for major incidents at the site
Leads the resolution of manufacturing impacting infrastructure incidents in a timely manner
Point of escalation for the local GPS IT team regarding Enterprise Infrastructure incidents
Perform root cause analysis and long-term fixes for all critical issues
Manage the Data Room utilization of space, racks and structured cabling
Work with the Facilities team on capacity or issues related to UPS, power systems, cooling and preventive maintenance. Works with the global infrastructure teams to interpret planned changes and then works with site-based teams to appropriately plan and secure windows for planned changes as required
Represent site at regional change advisor board meetings (CAB)
Has in-depth knowledge of site-specific IT infrastructure
Has knowledge of key manufacturing applications
Manufacturing and GxP domain awareness
Supports site Manufacturing IT projects from an infrastructure/hosting perspective
Qualification
Required
7+ years hands on experience with Data Center Operations
A minimum of 10 years IT support experiences, a portion of which should be related to manufacturing
Ability to manage competing priorities and work effectively in a highly dynamic and complex environment
Experience and willingness to provide 24x7x365 operational support coverage
Show adaptability and flexibility in work to suit business requirements. Be flexible with respect to work requirements based on business requirements
Experience working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services
Experience with infrastructure qualification and validation of computerized systems
Experience with response to regulatory authorities such as FDA, including internal/external audit on items such as GxP and SOX
Understanding of the ITIL framework and experience working on ITIL ticketing systems, ServiceNow preferable
Ability to analyze data, gather critical information, judge quality, and deliver timely information to support business and management decision-making
An understanding of data room/center facilities infrastructure support is essential as well as an understanding of diverse hosting technologies including virtualization, high availability and Disaster Recovery technologies
The candidate will have demonstrated proficiency communicating and collaborating at a variety of levels. Strong relationship management skills are essential
Demonstrate ownership and responsibility in all assignments
General understanding of cyber controls, strategies and techniques related to the IT space
The successful candidate must possess a bachelor's degree or relevant work history
Preferred
ITIL education and certification are a plus
Formal Data Center management training is a positive
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
K
Kshitij Kukreja
Chief Executive Officer
E
Esha Kukreja
President and Co-founder
Recent News
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