Maximus · 1 day ago
Manager of Training (Remote - MA)
United States
Full-time
Remote
Mid, Senior Level
$105K/yr - $115K/yr
5+ years expMaximus is seeking a Manager of Training to lead learning and development initiatives for the Massachusetts EOHHS program. The Training Manager will be responsible for staff management, troubleshooting issues with the Learning Management System (LMS), and ensuring high-quality training content is developed and delivered timely.
Enterprise SoftwareEducationGovernmentConsultingHealthcareInformation TechnologyBusiness Process Automation (BPA)GovTechHealth Care
Responsibilities
Manage collaboration with stakeholders to perform needs analysis, develop learning objectives and design deliverables that meet the business needs and organizational quality standards
Create and organize training sessions, and deliver instructor led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace
Forge relationships with internal and external stakeholders to ensure that both tactical and strategic goals and outcomes are met
Develop and implement training programs and materials to ensure business requirements are met for effective operation programs
Complete hiring and performance management processes to support a high performing training team
Provide confidential coaching/facilitation and work closely with all levels of operation staff to ensure the integrity of the program and provide highly skilled feedback on operations staff performance in scheduled training and informal skills-based coaching
Ensure Training Specialists and Operations staff are provided with up-to-date knowledge of project related updates, processes, and procedures
Develop a means of measuring the effectiveness of training programs developed or administered through evaluation, testing, and assessment of program outcomes
Review, evaluate, and modify existing and proposed programs
Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum
Maintain a library of training aids
Support content creation and LMS administration
Oversee new hire training content and education
Collaborate with Operations and Commonwealth stakeholder groups to ensure training content and methodology meets learner needs
Monitor the activities, schedules, productivity, quality, and work product results of the assigned team
Disseminate policy, protocol change, and ensure implementation
Responsible for managing aspects of contract expectations which include required reporting and effective delivery of service level expectations
Qualification
Required
Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience
Minimum of one (1) to three (3) years of experience in state health sector
Minimum of 3-5 years' leadership experience
Minimum of 5 years' professional training experience
Proficient in Microsoft Office Suite
Excellent written and verbal communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Ability to work in a fast-paced environment
Ability to work independently
Must reside in the Commonwealth of Massachusetts
Willing to travel up to 10% of the time
Preferred
Masters degree preferred
Experience with Learning Management Systems (LMS)
Benefits
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities-Participate in training programs, workshops, and conferences.
Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2026-02-05
2025-11-20
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