Director, Application Development & Support jobs in United States
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Guardian Restoration Partners · 9 hours ago

Director, Application Development & Support

Guardian Restoration Partners is on a mission to build the most impactful restoration business in the industry. They are seeking a highly skilled Senior Director of Application Development & Support responsible for the strategy, delivery, and operational excellence of their enterprise applications, integrations, and reporting platforms.

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Responsibilities

Own overall strategy, roadmap, and operating model for Guardian’s enterprise application portfolio (Sage, Albi, ADP, HubSpot, PowerBI, Celigo)
Establish clear system ownership, release management, and change control practices
Serve as escalation point for major application issues and vendor performance
Own integration architecture and delivery approach using Celigo and direct APIs
Lead M&A system integrations and including data migration from legacy systems to Guardian’s enterprise wide systems
Lead design and execution of integrations across finance, operations, HR, and customer-facing systems
Ensure data consistency, reliability, and monitoring across system-to-system workflows
Oversee development of PowerBI dashboards and KPI reporting
Partner with Finance and Operations to define standardized metrics and reporting models
Ensure reliable data pipelines feeding reporting platforms
Establish and enforce development standards, code quality, testing practices, and documentation
Implement Agile delivery practices, backlog prioritization, and predictable release cadences
Ensure solutions are scalable, supportable, and secure
Lead a mixed team of FTEs and contract resources (including integration engineers, BI developers, system owners)
Hire, coach, and develop high-performing technical leaders and individual contributors
Build a culture of accountability, application ownership, and continuous improvement
Own relationships with key application and integration vendors
Manage SOWs, performance, and cost for contractors and implementation partners
Drive reductions in long-term vendor dependency where appropriate
Partner with Finance, Operations, HR, Marketing, and Growth teams to translate business needs into technical solutions
Support training enablement through documentation, sandboxes, and technical walkthroughs (training delivery owned by Operations)

Qualification

Enterprise application leadershipIntegration architectureAgile delivery modelsSaaS platformsVendor managementTeam buildingData migrationPerformance managementStrategic thinkingMentoringCommunication skills

Required

Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
15+ years of experience in application development, enterprise systems, or integration engineering
5+ years of experience leading application development or platform teams
Experience owning enterprise SaaS platforms (ERP, HRIS, CRM, BI, Integration)
Strong understanding of integration architectures, APIs, middleware platforms, and data flows
Demonstrated experience implementing Agile / product-oriented delivery models
Experience in a private-equity-backed and/or high-growth environment

Preferred

Experience with Sage, ADP, HubSpot, PowerBI, and/or Celigo (or similar platforms)
Experience modernizing legacy or fragmented application environments
Background in services, field operations, or multi-location businesses

Benefits

Health, Dental, and Vision Insurance
401K Plan with company match
Paid Time Off

Company

Guardian Restoration Partners

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Guardian Restoration Partners provides restoration services. The organization protects, preserves, and recovers properties.

Funding

Current Stage
Early Stage
Total Funding
unknown
2024-12-17Debt Financing
Company data provided by crunchbase