NEOGOV · 1 day ago
INSTRUCTIONAL DESIGNER
Snohomish County is seeking two Instructional Designers to support the implementation of new Oracle finance and HR systems under an ERP initiative. The role involves designing, developing, and delivering instructional content for advanced and end users, utilizing various training formats.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
Responsibilities
Designs and develops training curriculum and instructional content, including workplace compliance courses for online, in-person, and blended learning environments
Maintains programs, records and user accounts within the learning management system (LMS); organizes and schedules classes; produces reports, rosters and email notifications
Assists departments in designing, developing, and uploading e-learning content within LMS
Conducts training needs analysis to gather information and develop instructional content for county departments; consults and collaborates with project partners and subject matter experts throughout instructional design process
Assists training program administrator in developing an instructional design project work plan; assists with training budget
Identifies and recommends training resources to various departments in response to department-specific training requests
Evaluates effectiveness of training efforts via course evaluations and employee surveys; recommends and implements improvements
Facilitates training sessions for employees through live, instructor-led classes, which may be held virtually or in-person
Provides technical assistance to employees in resolving technical issues related to accessing the LMS and course content; works with vendor to resolve issues
Promotes training programs through publications of newsletters, announcements, memorandums, e-mail, intranet and internet
Maintains intranet and internet pages for department
Maintains confidentiality of all personnel, payroll, accounting, and finance records, as well as other sensitive reports and information
Responds to Public Records Requests (PRR); monitors response due dates; coordinates communications with requestors, other departments and offices, Public Records Officer and Prosecuting Attorney’s office as needed; assembles documents for disclosure
Assists with Human Resources Information Systems (HRIS) data entry and retrieval
Performs related duties as required
Qualification
Required
Two (2) years of education in training, organizational development, instructional design, human resources management or related field; AND, two (2) years on-the-job experience in web-based instructional design; OR, four (4) years of on-the-job experience in instructional design; OR any equivalent combination of training and/or experience that provides the required knowledge and abilities
Working knowledge of the principles of multimedia learning, experience using instructional design models, and an eye for visual design
Experience facilitating live, instructor-led training on virtual platforms
A commitment to diversity, equity, inclusion, and accessibility in learning design
Strong interpersonal skills and an ability to work with tact and diplomacy to establish effective working relationships with employees at all levels of the organization
Knowledge of e-learning and training development
Knowledge of proven instructional design methodologies
Knowledge of principles of multimedia design
Knowledge of accessibility standards in instructional design
Knowledge of common barriers to effective training
Knowledge of e-learning methods and procedures
Knowledge of modern e-learning authoring and video editing software techniques and strategies in conducting needs and task analyses
Knowledge of personnel records disclosure and confidentiality rules
Knowledge of adult learning theory and principles
Knowledge of interpersonal communication, group processes, and facilitation skills
Knowledge of excellent oral and written communication skills
Knowledge of program planning skills
Ability to design, develop and implement interactive and accessible e-learning courses using proven instructional design methodologies
Ability to prepare clear and concise correspondence, charts, graphs, memoranda and other written materials
Ability to establish and maintain effective work relationships with elected officials, management staff, employees, and the public
Ability to communicate effectively both orally and in writing
Ability to organize tasks and work to manage multiple projects and deadlines
Ability to give and receive feedback in a team environment
Ability to plan and organize work with minimal supervision
Ability to maintain accurate records
Ability to interpret and apply oral and written instructions
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Retirement
Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
Long Term Disability (LTD)
Commuting Benefits
Employee Assistance Program (EAP)
Partners for Health Employee Wellness Program
Leave & Holidays
Deferred Compensation 457(b)
Supplemental Group Term Life Insurance
Additional Accidental Death and Dismemberment Insurance (AD&D)
Flexible Spending Accounts (FSA)
Supplemental Individual Insurance Policies
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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