OPSPro · 6 hours ago
IT Cybersecurity Specialist Onsite
Springboro, OH, USA, 45066
Full-time
Onsite
Mid Level
3+ years expOPSPro is a company focused on providing cybersecurity solutions, and they are seeking an IT Cybersecurity Specialist. The candidate will implement NIST/CMMC compliance, manage cybersecurity systems, and provide tier 3 support for both GovCon and commercial clients.
AccountingConsultingSoftwareHuman Resources
Responsibilities
Provide remote and in-person technical support, incident, and problem management to end-users on technology issues regarding computer operations and networks including software support and administration, installation, setups, error messages, system status, and downtime procedures, etc
Provide technical context and leadership to the assigned project team
Deploy, configure, and maintain cloud-hosted applications (Office365, Azure, AWS)
Troubleshoot and support software applications and business processes, troubleshoot and repair new or existing hardware
Analyzes and tests new hardware\software configurations
Prepare technical documentation including standard procedures, reports, research and cost analysis
Provide technical support for on-prem and virtual cloud hardware
Assist with management of infrastructure support to include servers, networks, and hosted applications
Assist the Cybersecurity Manager with new client implementation projects throughout process till handed over completely to Support Team
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
Update DNS, applications, websites, and content management systems
Update and maintain electronic records with accurate data
On-call, and evening or weekend hours will be required as needed for support and maintenance issues
Domestic travel could be required
Perform other duties and special projects as assigned
Qualification
Required
Must be customer-service and results-oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously, and an experienced decision-maker
Able to work effectively on their own without direct supervision
Able to work as part of a distributed team spanning multiple time-zones and regions
3-5 years of experience with computer systems support, server installation and support, network administration, network installation, and configuration
Experience with Firewall, VPN, and Layer 3 and 4 Switch configurations
Thorough working knowledge of Microsoft Office, Windows 10\11 Operating Systems, Windows Server Operating Systems, Azure EntraID, and Intune
Experience installing software, patches, and updates on desktops, laptops, and servers
Experience troubleshooting complex network and systems infrastructure issues
Hands-on experience with deployment and/or support of client systems
Phone and people skills which promote end-user satisfaction
Experience with Active Directory and Windows Servers
Preferred
Experience with Apple/Mac, SQL, and Microsoft Defender (ATP) is preferred
CompTIA Security + and Network + certification preferred
Knowledge of NIST\CMMC Compliance process preferred
Company
OPSPro
OPSPro provides the level of support your business requires in accounting, contracting, HR, IT, payroll, & program financials support.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase