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Healthcare Technical Writer jobs in United States
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System One · 23 hours ago

Healthcare Technical Writer

System One is a leader in delivering outsourced services and workforce solutions across North America. They are seeking a Healthcare Technical Writer who will be responsible for creating, updating, and maintaining clear, user-focused documentation for business and operational applications.
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H1B Sponsor Likelynote

Responsibilities

Write, edit, and maintain user guides, SOPs, job aids, and other operational documentation
Translate complex workflows and systems into clear, step-by-step instructions
Develop documentation for applications built on platforms such as Salesforce
Update training materials and presentations (no training delivery required)
Collaborate with SMEs and Business Analysts to gather and validate requirements
Ensure documentation meets quality, style, legal, and regulatory standards
Publish and maintain documentation in learning management and governance tools

Qualification

Documentation managementTechnical writingHealthcare systems knowledgeAI tools documentationCollaboration with SMEsUser-focused documentationEditing skills

Required

Minimum of 3 years of experience as a technical writer or in a communications-focused role
Bachelor's degree in English, Journalism, Business, or a technical discipline
Candidates without a Bachelor's degree must have an additional 4 years of relevant work experience, in addition to the required 3 years of technical writing or communications experience

Preferred

Knowledge of call center operations, claims processing, enrollment, or billing workflows
Familiarity with healthcare systems and regulatory environments, including ACA
Experience supporting documentation for AI tools or knowledge bases

Benefits

Medical
Dental
Vision
Spending accounts
Life insurance
Voluntary plans
Participation in a 401(k) plan

Company

System One

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System One is a professional staffing firms.

H1B Sponsorship

System One has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (9)
2022 (10)
2021 (9)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$301.8M
Key Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired

Leadership Team

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Troy Gregory
Chief Executive Officer
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Dan Moran
Chief Financial Officer
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Company data provided by crunchbase