Salesforce · 1 day ago
Principal Engineer - Agentforce
California - Palo Alto
Full-time
Onsite
Senior Level, Lead/Staff
$197K/yr - $345K/yr
7+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Principal Engineer will be responsible for building, scaling, and maintaining critical features within the Agentforce platform, collaborating with various teams to deliver impactful solutions.
Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareSaaSSoftwareAgentic AICRMSales Enablement
Responsibilities
Build, scale and maintain critical features and systems within the Agentforce platform that are used by millions of end users
Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities
Lead and participate in Software Design and Architecture discussions and decision making
Drive the execution and delivery of features and systems by collaborating with architects, product owners, engineers, user experience designers and data scientists
Develop and approve test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals
Lead and mentor junior members of the team, and act as a Technical Leader for teams
Adopt, embrace, and promote agile and test-driven software development practices
Be a multiplier and have a passion for team and team members’ success
Lead the team by example for technical excellence and help the team members make sound decisions
Qualification
Required
A related technical degree required
7+ years of hands-on experience building, scaling and maintaining large scale, complex distributed systems in the B2B (or B2C) SaaS space that scale for millions of users and is available 24x7
In-depth working knowledge of Go and Python
Solid experience in developing/maintaining large scale microservices using public cloud technologies such as AWS, Azure, GCP, or Heroku
Experience in REST based API development, API lifecycle management and/or client SDKs development
Experience in test-driven development with focus on unit testing, integration testing and end-to-end automation
Solid understanding of SDLC, and best practices in design, development, testing, and deployment
Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
Ability to support/resolve production customer escalations with excellent debugging and problem solving skills
Strong verbal and written communication skills. Self driven with superior organizational and project management skills. Ability to work effectively in a distributed team setting
Available for on-call support on regular rotation basis
Experience with Go
Experience with large-scale, highly distributed systems
Experience with performance optimization
Preferred
Experience with ASR, TTS, Telephony technologies
Experience with modern AI/ML frameworks, systems, libraries, and patterns
Experience with websockets, gRPC, protobuf
Experience with Python, Java/J2EE technologies such as Spring, Spring Boot, Hibernate and EJB
Experience with Data model design and familiarity with SQL and NoSQL
Ability to cross-over to help on the DevOps side of things (CI/CD tools, Terraform, Automation, etc.)
Experience using Analytics and Monitoring tools such as Pingdom, New Relic, Graphite, Sumo Logic and/or Splunk
Some Salesforce platform/ecosystem/implementation knowledge (either as a developer or as admin)
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
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