PHD · 9 hours ago
Manager, Business Operations
New York
Full-time
Hybrid
Mid, Senior Level
$50K/yr - $95K/yr
3+ years expOmgusphd is a global communications planning and media buying agency network. They are seeking a highly skilled and motivated Manager to join their Business Operations team, responsible for driving operational excellence across various business functions and managing relationships with leadership and clients.
Social MediaDigital MediaArt & CreativeAdvertisingMarketingCreative Agency
Responsibilities
Lead project management efforts to ensure the successful planning, launch, and reporting of media campaigns
Confirm operational best practices with discipline teams, embedding finance expertise into workflow definitions and project timelines (e.g. client and deliverable expectations, turnaround times, client escalations, client-facing deliverable consistency)
Consult and confirm implementation governance and best practices, ensure training compliance across platforms
Lead integration and connectivity between cross-functional teams (e.g. Planning, Integrated Investment, Marketing Science, Finance, Project Management) - inclusive of integration between onshore and offshore resources
Collaborate with investment + activation and operations teams both onshore and offshore, act as liaison for offshore work deployment
Confirm consistency in client facing deliverables (e.g. Budget Deliverables) in partnership with Team Leadership and BPM
Collaborate with Budget Project Management, Planning Analysts, and Account Leadership to ensure that all invoicing for fees and media is delivered timely
Ensure utilization of planning and tracking tools to ensure accurate delivery of campaign data for the client (including Proof of Performance, monthly campaign budget tracking, and bi-weekly financial ‘status’, etc.)
Serve as the first POC for collaboration systems and tools related inquiries, including Smartsheets, Teams, and SharePoint
Support gathering of financial rigor and strategic insight around business decisions that affect both client and agency
Foster good working relationships and understanding with various teams as well as the client to facilitate flawless execution
Leverage industry experience (where applicable) to advise on best practices and address questions and/or issues as they arise
Assist in managing relationships with vendors, especially when discrepancies arise, finding creative solutions to complex situations
Qualification
Required
3+ years knowledge of the principles of advertising, marketing and media (Broadcast, Digital, Print, & Strategic environment preferred)
Proven experience in project management, preferably in a technology-driven environment
Advanced Microsoft Excel skills a must, ability to work with large excel spreadsheets
Strong ability to problem solve to develop solutions, troubleshooting a must
3+ years' experience managing multiple projects delivering value to internal customers to maximize their workflow productivity levels
Intellectually curious and ability to ask the right questions to solve a business problem even when the problem is not explicitly stated
Effective communication and leadership skills, with the ability to influence and collaborate effectively across all levels of the organization
Demonstrated ability to drive results and manage multiple projects simultaneously in a fast-paced environment
Experience with Agile framework and methodology, understanding of the software development process
Exceptional critical thinking skills and mindfulness
Proficiency in Microsoft Office Suite (Visio, Excel, PowerPoint, Outlook, and Word), O365 experience a plus. Experience with Microsoft D365 a plus
Preferred
Familiarity with Media Ocean, Prisma, and Media Tools preferred
Experience in artificial intelligence or related technologies is highly desirable
Benefits
Health insurance
Vision insurance
Dental insurance
401(k)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Vacation days
Sick days
Personal days
Paid parental leave
Paid medical leave
STD/LTD insurance benefits
Company
PHD
Welcome to PHD. Powered by our next-generation network, PHD’s advanced thinking - Intelligence. Connected.
1001-5000 employees
H1B Sponsorship
PHD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (2)
2022 (3)
2021 (2)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Dirk Fromm
CEO - Germany
Mike Solomon
Chief Executive Officer
Recent News
2025-05-13
2023-05-12
Company data provided by crunchbase