Deputy Director - Mobility and Infrastructure jobs in United States
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City of Redmond, WA · 7 hours ago

Deputy Director - Mobility and Infrastructure

The City of Redmond is a thriving, culturally diverse community, and home to over 80,000 residents. In this role, you will represent the city and oversee the Capital, Streets & Fleets, and Transportation Operations Divisions, ensuring that every initiative aligns with core mission and citywide goals.

Government Administration
Hiring Manager
Jason Crigger
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Responsibilities

Set direction and drive results. You’ll develop and implement division goals that align with Department and City priorities, ensuring operations are consistent with departmental objectives and comply with local, state, and federal requirements. Success looks like clear priorities, steady progress, and services that residents can count on
Turn strategy into everyday practice. You’ll translate goals into practical policies, procedures, and programs—and regularly refine them. You’ll use a strategic approach to plan and manage priorities, making tradeoffs visible and aligning people, equipment, and budgets to the outcomes that matter most
Build a performance culture. You’ll monitor and evaluate division performance with meaningful measures—quality, safety, cost, and timeliness—and use those insights to improve. You’ll make sure operations are efficient and effective, and you’ll celebrate wins while tackling gaps head-on
Lead and grow people. You’ll directly manage staff and subordinate managers: setting expectations, assigning work, removing barriers, and coaching for success. You’ll evaluate performance, make hiring decisions, recommend discipline when needed, and handle terminations with care and fairness
Resolve issues with empathy and clarity. You’ll address employee complaints promptly, participate in the grievance process, and respectfully apply and interpret labor (collective bargaining) agreements—partnering with HR and union representatives to find durable solutions
Practice continuous improvement. You’ll administer, monitor, and adapt divisional operations over time—using data, field feedback, and community input to make services faster, safer, and more reliable
Be a responsible steward of public funds. You’ll develop, monitor, and review expenditures; identify needs; and recommend resources to deliver outcomes in a financially responsible way. You’ll champion transparency in budgeting and ensure investments reflect citywide priorities
Shape the department’s future. You’ll collaborate on the Public Works strategic plan—bringing forward practical ideas, equity-centered approaches, and innovations that strengthen our infrastructure and service delivery
Advise on policy and regulation. You’ll serve as a technical advisor to the Public Works Director, assessing how policy changes and regulatory updates affect our work, and recommending sound, workable paths forward
Strengthen partnerships. You’ll work with other jurisdictions to develop interagency agreements that enable resource sharing and mutually expand our capacity to deliver for residents
Serve the community with heart. You’ll ensure timely, respectful responses to resident concerns; elevate customer service standards; and build trust through clear communication and follow-through
Lead when it matters most. You’ll serve as incident commander before, during, and after emergencies—coordinating with other responders to protect life, maintain mobility, and restore services quickly
Champion good governance. You’ll set clear expectations, provide transparent reporting, and align cross-departmental efforts to defined outcomes—so the work is accountable, the decision-making is clear, and the results are tangible for the community

Qualification

Public works operationsFiscal managementProject managementStrategic planningEmployee supervisionRisk managementSafe work practicesAsset managementInterpersonal skillsOral communicationWritten communication

Required

Seven years' experience in public works operations and administration, public works engineering or public administration
Three years supervisory/managerial experience, with advanced leadership experience
Valid WA State Driver's license required

Preferred

High school diploma or equivalent
Bachelor's degree in Engineering, Business or Public Administration or a related field preferred
Any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities

Benefits

MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond.
PRESCRIPTION DRUG INSURANCE - Included with each medical plan
DENTAL INSURANCE - For employees and their eligible dependents
VISION INSURANCE - For employees and their eligible dependents
OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
PAID VACATION & HOLIDAYS – with (13) paid holidays per year
EMPLOYEE ASSISTANCE PROGRAM (EAP)
RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
Annual COLA adjustments
Annual merit increases of up to 5%

Company

City of Redmond, WA

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The City of Redmond is a vibrant suburban community located on the Eastside of Lake Washington, just minutes from Seattle.

Funding

Current Stage
Late Stage

Leadership Team

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Chad Marsh
Deputy Chief Information Officer
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Jamie Capp, PHR, SHRM-CP
Sr. Human Resource Business Partner
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