Vice President, Client Operations jobs in United States
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BNY · 6 hours ago

Vice President, Client Operations

positionPittsburgh, PA
timeFull-time
remoteHybrid
seniorityMid, Senior Level
date7+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. They are seeking a Vice President of Client Operations to develop client service strategies, enhance client satisfaction, and ensure compliance with regulatory requirements while collaborating with cross-functional teams.

Financial Services

Responsibilities

Develop and implement client service strategies by utilizing in-depth knowledge of client operations and industry best practices
Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes
Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes
Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills

Qualification

Client service operationsRegulatory complianceAnalytical skillsIndustry regulations knowledgeProblem-solving skillsCommunication skillsInterpersonal skillsBachelor’s degreeAdvanced degreeCertificationExperience (7-12 years)

Required

Bachelor's degree in Business, Finance, or a related field
Typically 7-12 years of experience
Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams
Proficiency in client service operations and a thorough understanding of industry regulations and standards

Preferred

Advanced degree or professional certification preferred

Benefits

Highly competitive compensation
Benefits
Wellbeing programs
Flexible global resources
Tools for your life’s journey
Focus on your health
Foster your personal resilience
Reach your financial goals
Generous paid leaves
Paid volunteer time

Company

BNY

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For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth.
dateFounded in 1784
location
New York, NY, US
people-size10001+ employees
web-link
https://www.bny.com

Funding

Current Stage
Late Stage

Leadership Team

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Brian A. Ruane
CEO Government Securities Services & Global Client Management
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Chris Kearns
CEO, Depositary Receipts
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Recent News

PR Newswire
BNY to Manage U.S. Department of the Treasury's Largest Prepaid Debit Card Program for Federal Benefits - Direct Express®
2024-11-21
PR Newswire
BNY Closes Acquisition of Archer
2024-11-01
PRNewswire
MUFG Bank, Ltd. Launches MUFG CashFolio™ Leveraging BNY's LiquidityDirect® Capabilities
2024-10-28
Company data provided by crunchbase