CruiTek · 18 hours ago
SME Google Workspace Engineer- Remote
United States
Full-time
Remote
Senior Level
$65/hr - $75/hrCruiTek is seeking a Google Workspace Engineer with SME expertise for a 100% remote position. The role involves managing incident responses related to Google Workspace, troubleshooting technical issues, and providing Tier 3 support for escalated Gmail problems.
HealthcareHuman ResourcesInformation TechnologyHealth CareStaffing Agency
No H1B
Responsibilities
Own day‑to‑day incident response for issues related to Google Workspace (with emphasis on Gmail mail flow, performance, routing, and delivery problems)
Troubleshoot and resolve technical glitches involving:
Gmail inbox behavior, labels, rules/filters, and quotas
Mail routing, DNS (MX, SPF, DKIM, DMARC), and SMTP/relay configurations
User access, authentication, and authorization issues (SSO/OAuth/SAML)
Use Google Workspace Admin SDK and Gmail API to:
Investigate complex issues across multiple users and domains
Build or maintain scripts/automation for reporting, monitoring, and bulk remediation
Improve operational efficiency (for example, automated health checks and post‑incident validation)
Collaborate with internal teams and partners to coordinate responses to recurring or high‑impact issues, including root cause analysis and permanent fixes
Provide Tier 3 support to internal IT or operations teams for escalated Google Workspace and Gmail issues
Assist with configuration review and best‑practice hardening of Google Workspace, including:
Gmail security and compliance policies
Group and sharing models
Audit/logging and monitoring approaches using available tools
Support coexistence with Microsoft 365, including understanding of basic Exchange Online concepts, user provisioning, and mail flow between platforms, as needed
Contribute to and maintain runbooks, knowledge base articles, and playbooks for common issues and remediation paths
Participate in an on‑call or after‑hours rotation (as required) for critical incident management
Qualification
Required
Must have experience with Microsoft to GWS migrations with emphasis on emails
Must be somewhat strong with coding/scripting (Python/PowerShell)
Must be SME
Gmail API
REST API
PowerShell
Python
Google SDK
Preferred
Exchange online
mail work flow
Company
CruiTek
CruiTek is a client-driven Talent Acquisition firm helping companies recruit and hire top IT and Healthcare professionals nationwide.
Founded in 2017
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jason Langenfeld
Consulting Partner
Company data provided by crunchbase