Mindlance · 22 hours ago
IT System Support Specialist
Sacramento, CA
Full-time
Onsite
New Grad, Entry Level
$35.71/hr - $35.71/hrMindlance is a company seeking an IT System Support Specialist to provide second-level Service Desk support. The role involves troubleshooting Windows systems, assisting customers with connectivity issues, and deploying software packages.
Human Resources
Responsibilities
Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages
Update both hardware and software assignments in Manifest
Assist users in operating systems, application programs, utilities, and hardware operations
Image, install and move IT-related equipment
Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)
Qualification
Required
Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity
Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages
Update both hardware and software assignments in Manifest
Assist users in operating systems, application programs, utilities, and hardware operations
Image, install and move IT-related equipment
Experience with hardware peripherals such as label/receipt printers and barcode scanners
A good understanding of Microsoft Edge configurations (used as the platform for running web applications)
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-05-17
2025-04-14
Company data provided by crunchbase