SIGN IN
IT Support Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

CME Group · 1 day ago

IT Support Technician

CME Corp is dedicated to providing quality equipment, logistics, and services to healthcare. They are looking for a talented IT Support Technician to provide day-to-day technical assistance and support to employees with computer systems, hardware, or software issues.
MarketplaceFinanceFinancial ServicesStock Exchanges
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

Monitor and respond quickly and effectively to requests from the IT helpdesk ticketing system or phone queue
Provide technical assistance and support for incoming concerns and issues, related to systems, software, and hardware
Manage physical IT tasks, such as running cables under desks, setting up workstations, and maintaining network infrastructure
Work through the problem-solving process with customers
Report significant and recurring issues to the tier-2 support team
Complete other projects as assigned

Qualification

Windows operating systemsMicrosoft Office SuiteTechnical support experienceRelevant certificationsProblem solvingAttention to detailEffective communicationTeam player

Required

2-3 years of related experience
Experience with Windows operating systems and the Microsoft Office Suite
Ability to lift PC, printers, and other hardware as required
IT: 2 years (Required)
Technical support: 2 years (Required)
Ability to Commute: Warwick, RI 02886 (Required)
Work Location: In person

Preferred

Relevant certifications are a plus
Associate (Preferred)

Benefits

Medical, Dental & Vision
PTO- Vacation, Sick and 10 Paid Holidays
Employer-Paid Life Insurance
401k Retirement Plan
Flexible Spending Account
Voluntary Benefits – Critical Illness, Supplemental, AD&D, and Long Term Disability
Tuition Reimbursement
Referral Bonus Program
Employee Assistance Program
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Company

CME Group

company-logo
CME Group is a diverse derivatives marketplace that manages risk and capture opportunities.

H1B Sponsorship

CME Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (3)
2021 (2)
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$1B
Key Investors
Google
2021-11-04Post Ipo Equity· $1B
2002-12-06IPO

Leadership Team

leader-logo
Lynne Fitzpatrick
President and CFO
linkedin
leader-logo
Julie Holzrichter
Chief Operating Officer
linkedin
Company data provided by crunchbase