Mitutoyo America Corporation · 10 hours ago
Technical Support Specialist (Vision) - 100% Company Training Provided
Aurora, IL
Full-time
Onsite
New Grad, Entry Level
$62K/yr - $65K/yrMitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. They are seeking a Technical Support Specialist to provide technical support for precision measuring instrument products and software to internal departments and end users.
IndustrialManufacturingIndustrial EngineeringMachinery ManufacturingTest and Measurement
Responsibilities
Review new products, product specifications, engineering, and product changes from Japan for marketability
Provide technical assistance and recommendations to end users as requested
Answer customers’ technical questions (such as capabilities or specifications on assigned products) which cannot be answered by the Customer Support Department
Participate in, and sometimes coordinate, product, promotion and "Bukai" meetings to explain new products or specification changes
Provide technical assistance to Quality Assurance staff and manage product claim process
Pull warehouse items for recall as required
Coordinate the technical inquiries between MJ and MAC, especially the special quotation requirement
Primary judgement of the technology relating the ECCN, FDA, and others to enforce compliance
Research competitors’ product specifications, prices, and performance specifications
Qualification
Required
Four-year degree or equivalent education
strong mechanical, electrical, math aptitude and computer skills
Benefits
Minimum 17 days PTO plus at least 10 paid holidays per year
Shut down period at the end of the year
Medical, Dental, Vision & Life Insurance
STD, LTD, Employee Assistance Program
401(k) Plan plus company match
Tuition Reimbursement
Service Recognition
Company Vacation House in Florida
Company
Mitutoyo America Corporation
Mitutoyo America Corporation is an engineering company that provides precision measuring and metrology solutions.
Founded in 1963
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-10-24
Company data provided by crunchbase