Trulieve · 1 day ago
Technical Delivery Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expTrulieve is seeking a Technical Delivery Manager for their E-Commerce department. This role leads complex digital commerce initiatives, ensuring seamless execution from planning to deployment while managing stakeholder expectations and guiding teams.
WellnessHealthcarePharmaceuticalAlternative MedicineCannabisHealth Care
Hiring Manager
Sara Wilcox
Responsibilities
Demonstrate conceptual technical understanding of e-commerce architecture, including CMS systems such as Adobe Experience Manager (AEM) Page Designer and WebCenter Sites (WCS)
Understand the full digital commerce funnel—from Product Listing Pages (PLPs) and Product Detail Pages (PDPs) to checkout and retention flows—and how they tie into business performance
Maintain visibility into backend integrations (OMS, ERP, APIs, personalization engines, analytics) to identify dependencies and potential risks
Understand and track key web performance indicators (page speed, Core Web Vitals, conversion rate, bounce rate, cart abandonment) and ensure continuous improvement across releases
Champion regression, automation, and performance testing principles to drive quality at every stage of delivery
Translate complex technical details into clear business impacts and vice versa
Participate directly in UAT and validation in QA and Stage environments, ensuring readiness for production deployment
Own delivery scope, schedule, and risk management for e-commerce initiatives across multiple domains and vendor partners
Translate business goals into executable delivery plans with measurable outcomes
Coordinate cross-functional efforts across Product, QA, Tech Ops, and Development teams to ensure alignment and accountability
Leverage governance tools such as the Deployment Calendar, Capacity Tracker, and E-Comm Dashboard for visibility and status reporting
Identify blockers early, escalate proactively, and maintain focus on quality and results
Oversee release readiness across Dev, QA, Stage, Pre-Prod, and Production environments
Manage key milestones, change control processes, CAB reviews, and rollback planning
Ensure release documentation, communication decks, and timelines are consistently updated and distributed
Validate release success criteria and ensure operational stability post-launch
Lead post-release retrospectives to identify improvements and strengthen delivery discipline
Serve as Scrum Master or Agile Facilitator for one or more e-commerce delivery teams
Lead ceremonies including daily stand-ups, sprint planning, backlog refinement, mid-sprint reviews, and retrospectives
Promote strong ticket hygiene, dependency tagging, and sprint goal alignment
Flex between Agile, Kanban, and Waterfall based on project maturity and business context—adaptable in process, consistent in quality
Ensure collaboration and transparency across distributed delivery teams
Deliver clear, actionable updates to leadership on program status, risks, and mitigation plans
Manage cross-functional communication between technical and business teams to maintain alignment and momentum
Develop and share release decks, deployment summaries, and readiness reports using defined templates
Foster a culture of accountability, excellence, and continuous improvement across all delivery functions
Qualification
Required
10+ years of experience in technical program or delivery management within an e-commerce or retail digital technology environment
Deep technical understanding of CMS systems (AEM, WCS, Magento, Contentful) and integrated commerce architecture
Hands-on experience in UAT, QA validation, or Stage environment testing
Familiarity with frontend and backend development concepts, CI/CD pipelines, and deployment workflows
Strong grasp of web performance metrics and their business implications
Experience driving regression, automation, and performance testing as part of the delivery lifecycle
Proficiency with Agile, Scrum, Kanban, and Waterfall methodologies, and the ability to apply the right framework for each project
Excellent communication and presentation skills with the ability to translate between technical and business audiences
Results-driven mindset with a focus on quality, predictability, and customer impact
Preferred
Experience leading multi-vendor programs (e.g., WebScale, Adobe, Bounteous, BlueShift, Annex, Globe, Presto)
Background in Magento, SAP Commerce, or other enterprise commerce platforms
Experience with analytics tools (Google Analytics 4, Glassbox, etc.)
PMP, CSM, or SAFe certification
Benefits
Paid time off
Company
Trulieve
Trulieve is a pharmaceutical company that manufactures integrated seed-to-sale medical cannabis products for brain and health treatments.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.13B2025-12-08Post Ipo Debt· $200M
2023-12-27Post Ipo Debt· $25M
2022-12-21Post Ipo Debt· $71.5M
Leadership Team
Ryan Blust
Vice President Accounting & Finance
C
Christine Hersey
Chief Corporate Affairs & Strategy Officer
Recent News
Company data provided by crunchbase