Xyant Services · 23 hours ago
Workfront Designer / Administrator
United States
Contract
Remote
Senior Level
5+ years expXyant Services is looking for a Workfront Designer / Administrator to support their enterprise-level Workfront instance. The role involves managing complex workflows, providing training, and ensuring effective platform governance and stakeholder engagement.
Computer Software
Hiring Manager
Bharanidharan V
Responsibilities
5+ years of hands-on Adobe Workfront administration experience in a large enterprise environment, supporting complex workflows, governed configurations, and a high volume of users across many teams and business units
Demonstrated experience operating within a large Workfront instance that includes multiple Group Administrators, requiring strong governance, coordination, and consistency across configurations, standards, and enablement approaches
Advanced Workfront reporting and dashboard expertise, including custom reports, calculated fields, text mode, and executive-level dashboards that translate operational, adoption, and performance data into actionable insights
Proven ability to design and facilitate live training sessions, office hours, and product demonstrations, translating complex platform and AI capabilities into practical, role-based use cases that drive adoption and value
Strong consultation and stakeholder engagement skills, with experience gathering business requirements, acting on user feedback, and recommending scalable, governed solutions aligned to enterprise needs
Experience providing Tier 2 platform support, including root cause analysis of complex configuration, access, workflow, and reporting issues, and coordinating effectively with Adobe Support for escalations
Experience developing and maintaining Tier 0 self-service enablement, such as guides, FAQs, job aids, demos, and troubleshooting resources that reduce support volume and improve time to resolution
Proven capability to track, analyze, and report on AI feature adoption, identifying gaps, risks, and opportunities while promoting responsible, governed use aligned to business objectives
Strong written, verbal, and presentation skills, with the ability to communicate effectively with end users, peer administrators, product teams, and senior leadership
Highly organized, self-directed, and comfortable operating in ambiguity, balancing day-to-day platform support with long-term optimization and enablement initiatives
Qualification
Required
5+ years of hands-on Adobe Workfront administration experience in a large enterprise environment, supporting complex workflows, governed configurations, and a high volume of users across many teams and business units
Demonstrated experience operating within a large Workfront instance that includes multiple Group Administrators, requiring strong governance, coordination, and consistency across configurations, standards, and enablement approaches
Advanced Workfront reporting and dashboard expertise, including custom reports, calculated fields, text mode, and executive-level dashboards that translate operational, adoption, and performance data into actionable insights
Proven ability to design and facilitate live training sessions, office hours, and product demonstrations, translating complex platform and AI capabilities into practical, role-based use cases that drive adoption and value
Strong consultation and stakeholder engagement skills, with experience gathering business requirements, acting on user feedback, and recommending scalable, governed solutions aligned to enterprise needs
Experience providing Tier 2 platform support, including root cause analysis of complex configuration, access, workflow, and reporting issues, and coordinating effectively with Adobe Support for escalations
Experience developing and maintaining Tier 0 self-service enablement, such as guides, FAQs, job aids, demos, and troubleshooting resources that reduce support volume and improve time to resolution
Proven capability to track, analyze, and report on AI feature adoption, identifying gaps, risks, and opportunities while promoting responsible, governed use aligned to business objectives
Strong written, verbal, and presentation skills, with the ability to communicate effectively with end users, peer administrators, product teams, and senior leadership
Highly organized, self-directed, and comfortable operating in ambiguity, balancing day-to-day platform support with long-term optimization and enablement initiatives
Adobe Workfront Core Developer Professional Certification (required or strongly preferred), demonstrating advanced platform knowledge and technical credibility
Bachelor's degree or equivalent professional experience in technology, operations, project management, or a related field
Preferred
Experience with Workfront Planning, including schema design, intake model configuration, automations, and integrations with core Workfront objects
Experience building and maintaining Canvas dashboards with a focus on operational, adoption, and performance insights
Experience supporting change management initiatives in a large enterprise environment, including rollout planning, stakeholder communication, enablement, and adoption measurement
Hands-on experience maintaining AEM Sites, with familiarity using Adobe design tools such as Adobe XD, Photoshop, and Illustrator to support content creation and platform enablement
Company
Xyant Services
Xyant is an AI innovation lab and data engineering company developing secure, production-grade Generative and Agentic AI systems and AI-ready products tailored to regulated industries.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Shalini Srinivasan
Chief Operating Officer
Company data provided by crunchbase