Syntech Systems - FUELMASTER · 8 hours ago
Technical Writer
Tallahassee Metro
Full-time
Onsite
Mid Level
3+ years expSyntech Systems - FUELMASTER is seeking a Technical Writer to generate end-user and internal documentation for their product lines. The role involves creating and maintaining documentation, ensuring quality and accuracy, and collaborating with stakeholders to enhance the user experience.
SoftwareInformation Technology
Responsibilities
Creates and updates user manuals, feature guides, product bulletins, and troubleshooting content
Ensures clarity, accuracy, and consistency through quality reviews and peer edits
Translates complex technical concepts into clear, user-friendly content
Collaborates with subject matter experts and stakeholders to gather and organize information
Follows documentation standards, templates, and style guides
Manages and maintains internal documentation libraries and special projects
Tracks documentation tasks to meet deadlines and product release schedules
Uses tools like Confluence, JIRA, MS Teams, and SharePoint to manage documentation workflows
Identifies and improves content structure or gaps, proactively
Mentors junior writers on documentation standards
Adapts to shifting priorities and evolving industry needs
Qualification
Required
Bachelor's degree in English, Technical Communication, Computer Science, IT, or related field; will consider relevant years' experience in lieu of degree
3-5 years of experience in technical writing and end-user documentation
Requires a consistent and dependable work history, ideally reflecting 3-5 years of tenure with each previous employer
Technical knowledge in engineering or computer science
Strong information processing, research, and synthesis skills
Effective communication and collaboration with developers and cross-functional teams
Experience with both print and digital media formats
Proficient in Microsoft Office Suite, SharePoint, Confluence, and JIRA
Familiarity with version control systems (e.g., Git) and CMS tools like ClickHelp
Skilled in using Snagit, Adobe Technical Communication Suite, and other documentation tools
Experience with API documentation, technical specs, and visual content creation
Knowledge of Web Content Accessibility Standards (WCAG)
Strong grammar, spelling, and punctuation skills (testing may be required)
Able to work independently and manage time effectively
Comfortable in Agile or hybrid development environments
Preferred
Leadership or mentoring experience, preferred
Familiarity with hardware and embedded systems is a plus
Company
Syntech Systems - FUELMASTER
Syntech Systems is an engineering company specializing in automated fuel management systems.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase