ŌURA · 9 hours ago
Logistics Specialist
Hybrid - San Francisco, California
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $110K/yr
7+ years expOura is a company dedicated to empowering individuals to understand and improve their health through innovative products. They are seeking a Logistics Specialist to manage fulfillment and logistics operations across the Americas, ensuring efficient order processing and enhancing service delivery while driving continuous improvement. The role requires collaboration with various teams to optimize product flow and implement automation in logistics processes.
Health Wellness & Fitness
Responsibilities
Own day-to-day logistics execution for D2C and Commercial channels, ensuring orders are processed accurately, on time, and delivered within SLAs
Monitor 3PL fulfillment backlogs daily and proactively escalate issues to internal and external stakeholders to drive timely resolution
Build and maintain strong relationships with 3PL and fulfillment partners, driving accountability and continuous improvement in service delivery
Track and improve logistics KPIs and SLAs (e.g., On-Time, In-Full, cost per shipment, delivery exceptions)
Support retail fulfillment as needed, maintaining consistency and compliance across all channels
Partner with Supply and Demand teams to ensure finished goods availability across 3PLs and manufacturing sites
Manage finished good purchase order execution, transportation booking, and delivery appointments from manufacturing sites to 3PL partners
Coordinate material and movement between suppliers, manufacturers, and 3PLs to ensure smooth, efficient order fulfillment
Coordinate, book, and track domestic and international internal team order requests
Expand operational scope to support returns management workflows, post-fulfillment order monitoring, and reshipment root cause analysis
Identify and implement automation and process improvement opportunities that increase efficiency, speed, and accuracy
Maintain and refine Standard Operating Procedures to support scalable, repeatable logistics execution
Use data and analytics to monitor performance, identify trends, and drive action plans for continuous improvement
Maintain routing guides for Retail and B2B partners, ensuring compliance and minimizing chargebacks
Lead logistics initiatives related to system integrations, automation, and new market or channel launches
Collaborate cross-functionally with Finance, Trade Compliance, and Operations to align on cost improvements and process efficiency
Champion the use of AI tools and automation to enhance operational visibility, streamline manual tasks, and support scalable growth
Qualification
Required
7+ years of logistics, distribution, or supply chain experience, ideally supporting D2C and B2B channels
Proven success managing 3PL operations and partner performance in a fast-paced, high-growth environment
Strong understanding of order-to-cash processes, transportation, and inventory flow between suppliers, manufacturers, and 3PLs
Experience managing purchase orders, backlog health, and fulfillment accuracy
Proficiency with ERP systems (NetSuite preferred) and strong analytical skills using Google Sheets or BI tools
A data-driven problem solver with experience using KPIs to inform operational decisions
Familiarity with customer-centric logistics metrics such as delivery SLAs and post-order experience
Comfortable advocating for technology adoption and automation to reduce manual work and drive scalable growth
Excellent communication, collaboration, and problem-solving skills with the ability to lead through influence
Benefits
Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
An Oura Ring of your own plus employee discounts for friends & family
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave
Company
ŌURA
Oura is an award-winning, fast-growing startup that helps people get up close and personal with their health.
501-1000 employees
H1B Sponsorship
ŌURA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (4)
2022 (3)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Tom Hale
Chief Executive Officer
Sean Brecker
Chief Financial Officer
Recent News
2024-05-13
2024-05-13
Company data provided by crunchbase