IMCS Group · 2 days ago
Technology Specialist - IT Service, Support and Operations | Consulting - Program Management | Program Management
Phoenix, AZ
Full-time
Hybrid
Senior Level
5+ years expIMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking an experienced EUC Proactive Servicing, Compliance & Colleague Experience Transformation Consultant to evolve their End User Computing servicing model into a predictive and proactive operating model. The role will focus on automation, experience-led servicing, and compliance improvement across a large enterprise environment.
Staffing & Recruiting
No H1B
Responsibilities
Work with client directly
Qualification
Required
NexThink
ServiceNow
Program Mgmt
5-8 years of experience
Specializing in internal IT Proactive Servicing implementation
Experience in scaling Nexthink functions and building them operationally into servicing channels
Operational experience in operational deployment of ServiceNow
Ability to operationalize the concept of addressing colleague end user computing issues before they turn into downtime events
Experience in transformational change in localized, onsite servicing
Preferred
individual contributor
technically strong
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Satish G Kumar
Founder and CEO
Kathleen Thompson
Diretor Client Partnership
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