NAVA Software Solutions · 4 hours ago
Senior System Administrator
Texas, United States
Contract
Hybrid
Senior Level
5+ years expNAVA Software Solutions is seeking a Senior System Administrator with a focus on Cloud and SaaS, particularly Microsoft 365. This role is responsible for the administration, support, and enhancement of Microsoft 365 and various SaaS applications, ensuring operational stability and user assistance.
Cloud ComputingEducationSoftwareHuman ResourcesInformation TechnologyCloud InfrastructureStaffing AgencyTraining
Hiring Manager
Mike (Sudhakar) P
Responsibilities
Perform daily administration of Exchange Online, SharePoint Online, OneDrive, Teams, and Entra ID/Azure AD
Manage mailboxes, distribution lists, shared mailboxes, retention settings, Teams/SharePoint access, and licensing assignments
Support identity and access tasks such as password resets, MFA assistance, conditional access adherence, and user/device compliance
Provide administrative support for common organizational SaaS platforms
Maintain user access, role assignments, and license counts across platforms
Assist with application troubleshooting and vendor escalations
Respond to escalations from the Service Desk for M365 workloads and SaaS platforms
Take ownership of tickets and collaborate with peers until resolution
Provide user guidance on best practices in Teams, OneDrive, Outlook, device compliance, and collaboration workflows
Assist with enforcing security controls such as MFA, conditional access compliance, and identity hygiene
Support DLP, sensitivity labels, retention policies, and data governance configuration
Monitor alerts and escalate when needed
Contribute to documentation of procedures and troubleshooting guides
Support lifecycle tasks such as license clean‑up and group lifecycle management
Perform hygiene checks such as verifying sharing settings, mailbox quotas, and configuration drift
Qualification
Required
5-6+ years technical support or system administration experience
Hands‑on Microsoft 365 experience
Familiarity with SaaS applications and identity management
Strong troubleshooting ability
Experience with PowerShell for basic tasks
Strong communication skills
Preferred
Experience with Hybrid Managed 365 Environment
Experience with Datacenter Environment (VMware and Windows Server)
Exposure to SSO or SCIM provisioning
Microsoft 365 certifications
ITIL and Change Control experience
Company
NAVA Software Solutions
Nava Software Solutions specializes in application development, IT staff augmentation, cloud infrastructure support and training solutions.
201-500 employees
H1B Sponsorship
NAVA Software Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (6)
2023 (4)
2022 (9)
2021 (2)
2020 (7)
Funding
Current Stage
Growth StageLeadership Team
Anupam Dayal
Sr. Partnerships & Program Manager
Kim Lewis
Sr. Product Owner & Partnership Manager
Company data provided by crunchbase