Publix Super Markets · 5 hours ago
Part-Time Associate Tech Support Analyst - LAN/WAN - 3rd Shift
Publix Super Markets, Inc. is the largest employee-owned company in the U.S., driven by a dynamic technology team delivering innovative solutions across 8 states. They are seeking a part-time Associate Technical Support Analyst to provide troubleshooting and support for the LAN/WAN network infrastructure.
RetailFood and BeverageGrocery
Responsibilities
Level 1/2 troubleshooting of the Publix network infrastructure
Monitoring and responding to alerts from networking devices
Working directly with Telco vendors on circuit outages
Escalating high severity and chronic problems to management
Answering phones and logging incident records
Qualification
Required
High School diploma or equivalent
1+ years of experience in a service desk environment, technology support and/or knowledge of technology hardware or applications used in Publix stores, warehouses, or distribution facilities
Experience working with Routers, Switches, DATA/Voice Circuits, and Wireless technologies
Preferred
CCNA, CCENT, CCNP certifications
Experience supporting IP office telephone systems
Experience working with trap receivers and tracing tools
Experience working with industry standard network cabling (Cat5, Cat6, Fiber Optics)
Experience working in an organization utilizing formal processes such as Change Management, Incident/Problem Management and Disaster Recovery
Benefits
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Visit our website to see all of our benefits: Benefits - Jobs (publix.com)
Holiday Bonus in November
Company
Publix Super Markets
Founded in 1930, Publix Super Markets is the largest and fastest-growing employee-owned supermarket chain in the United States.
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-02-12
2026-02-07
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