Concordance Healthcare Solutions · 7 hours ago
Warehouse Operations Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$90K/yr - $105K/yr
6+ years expConcordance Healthcare Solutions, LLC is dedicated to positively impacting lives through their dynamic supply chain solutions in the healthcare sector. The Operations Manager will oversee personnel, logistics, and fiscal activities at the Distribution Center, driving performance and implementing standardized processes to achieve company goals.
Medical DeviceHealthcareHealth Care
Responsibilities
Overall management of the Distribution Center
Responsible for possessing full understanding of the goals and objectives of the DC and implementing strategies to support those goals and objectives
This position is responsible for infusing Concordance culture into the DC, the staff, and business transactions; and for collaborating with various departments within Concordance to achieve levels of outstanding service that the company is committed to providing
In addition, the Operations Manager is responsible for meeting Distribution Center financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
The Operations Manager will foster good communication with all internal departments to ensure alignment of all goals / objectives
The Operations Manager will play a key role in hiring, training, developing and managing team members
Reviews, recommends, and develops changes in operations, processes, and systems
Ensures the proper implementation and maintenance of approved changes
Drive productivity standards and performance metrics (KPIs) including throughput, order accuracy, on-time shipping, and labor efficiency
Ensures the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations
Develops relationships and excellent lines of communication with all internal and external key members; develops a clear understanding of the needs and expectations of the account
Leads warehouse personnel and supervisors; including the hiring, training, development, supervision, and performance management of team members
Manage, coach, and develop supervisors and frontline team members to achieve operational goals and maintain high engagement
Provides clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives
Proactively works with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers
Investigate service failures, and develop, implement and monitor appropriate corrective and preventative action
Assists in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment
Collaborates and communicates with external suppliers to develop strong and effective relationships that support the company’s growth and profitability plans
Provides leadership to team members by exhibiting a positive attitude while navigating through industry and company changes
Participates in company meetings and initiatives as appropriate
Be an active participant in sharing best practices, and industry knowledge with team members
Represents the company to the community in a positive manner, consistent with its marketing and customer goals
Ensure compliance with safety regulations, OSHA standards, and company policies to maintain a safe working environment
Travel required 15% of time
Other duties as assigned
Qualification
Required
Bachelor's degree and a minimum of 6 years of Operations-Distribution experience or equivalent combination of education and experience
Previous experience supervising, training, developing and providing direction to staff
Ideal candidate will have demonstrated leadership, decision-making, and problem-solving skills
Broad working knowledge of Distribution Center processes and operations
Basic knowledge of OSHA, FMCSA and State Laws
Strong customer service, time management, and organizational skills
Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential
Understanding of performance management and its principles
Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently
Solid analytical abilities and effective oral and written communication skills
Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals
Must be able to work effectively as part of a leadership team
Ability to build relationships at various levels and influence decisions
Ability to work independently and as a member of a team
Successfully pass a pre-employment (post offer) background check and drug screening
Preferred
Understanding of DOT regulations
Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system)
Benefits
Health, Life, Dental, Vision Insurance
Paid Vacation and Paid Sick Leave, Paid Holiday
401K Retirement Plan – Company match
Company paid Short Term & Long Term Disability
Company
Concordance Healthcare Solutions
Concordance Healthcare Solutions one of the independent, healthcare distributors in the U.S.
Founded in 2015Sioux Falls, South Dakota, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Hohman
Chief Executive Officer
Company data provided by crunchbase