AdventHealth · 10 hours ago
Associate Enterprise Imaging Administrator
New Smyrna Beach, FL
Full-time
Onsite
Entry Level
$55K/yr - $102K/yr
1+ years expAdventHealth is a community-focused healthcare organization dedicated to uplifting individuals in body, mind, and spirit. The Associate Enterprise Imaging Administrator provides onsite PACS support for radiology and cardiology imaging applications, resolves incidents and requests, and engages with clinical staff and vendors to ensure the smooth operation of imaging systems.
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Responsibilities
Provides onsite PACS support for radiology and cardiology imaging applications and hardware equipment
Resolves PACS incidents and requests via the ServiceNow ticketing system while adhering to established service level agreements (SLAs)
Acts as an Information Technology resource to imaging clinical staff, supporting day-to-day technology incidents and requests
Supports imaging workflow build and configuration, voice dictation and reporting, modality configuration and connectivity, and diagnostic equipment
Participates in project tasks, archiving, prefetching, new initiatives, and other related imaging systems and components
Diagnoses, troubleshoots, and resolves PACS incidents and requests
Adheres to established service level agreements (SLAs) and ticket processing guidelines
Serves as an Information Technology resource between imaging clinical staff, Radiologists, Cardiologists, and third-party vendors
Provides prompt technical support and resolution for all Enterprise Imaging systems
Engages with AIT resources, third-party vendors, and clinical staff to diagnose, troubleshoot, and resolve issues with PACS diagnostic stations/scanners and modality & imaging network connectivity
Performs routine system and preventive maintenance, testing, and installations on PACS applications and hardware equipment
Supports the daily operation of imaging departments
Qualification
Required
Excellent communication skills with the ability to work courteously and effectively with all levels of customers including team members, leadership, physicians, clinical staff and vendors
Basic level of knowledge & understanding in a clinical informatics environment
Strong analytical, organizational, technical, & project management skills
Ability to prioritize / multitask and complete several projects / initiatives within established deadlines in the order of greatest importance with little supervision
1+ year healthcare or it
Preferred
AGFA/Siemens/GE/Hologic/Nuance/3D Reconstruction
Information Technology
EPIC Clinical Systems
Associate in healthcare, business, it, or related field
Bachelor's in healthcare, business, it, or related field
2+ years' experience working in a customer service position
Certified PACS Associate (CPAS)
Certified Imaging Informatics Professional (CIIP)
Information Technology Infrastructure Library (ITIL)
Registered Radiologic Tech - Non-Cert (RT-NONCERT)
American Registry of Radiologic Technologists - Computed Tomography (ARRT-CT)
Registered Technologist - Magnetic Resonance Imaging (R.T.(MR)ARRT)
Benefits
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Company
AdventHealth
AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.
501-1000 employees
H1B Sponsorship
AdventHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M
Leadership Team
Clifton Scott
COO Flagler | St. Johns Market
Bela Nand
Chief Medical Officer
Recent News
2026-02-04
2026-02-03
Company data provided by crunchbase