AMEX Healthcare · 1 day ago
Consumer Product Compliance Manager
Charlotte, NC
Full-time
Hybrid
Mid Level
$89K/yr - $150K/yr
3+ years expAmerican Express is a company with a long history of innovation and a commitment to customer service. They are seeking a detail-oriented Compliance Manager to manage compliance risk across products and processes, ensuring day-to-day operations align with regulatory requirements and internal policies.
RetailHealthcarePharmaceuticalLogisticsFreight ServiceMedicalProcurement
No H1B
Responsibilities
Providing business-specific Compliance expertise to the BU
Review marketing and other customer-facing materials
Executing impact assessments for regulatory changes impacting the BU and coordinating and implementing changes for the business as required
Coordinating, executing and providing consultation throughout the BU’s NPA process
Drafting NPA risk assessment and managing disclosures
Performing mapping of new products by the BU RCSA and controls
Complaints review activity for the BU
Implementation and monitoring of new controls for the BU
Issue Management for the BU, including leading action plan management process and escalating issues to senior management
Compliance metrics tracking and reporting for the BU
Owning, drafting, and updating BU Compliance procedures, and communications for Compliance related BU issues
Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations
Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit
Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks
Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, SCRA/MLA, Reg Z, FCRA)
Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams
Obtain and maintain subject matter expertise and be the U.S.C.S. Reg. Champion for an assigned and rotating set of core banking regulations
Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials
Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response
Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations
Assist with delivery of compliance-related training to business staff
Contribute to reporting of compliance metrics and trends to business leadership
Qualification
Required
3+ years of experience in compliance, risk management, or control-related roles in financial services
Working knowledge of key U.S. banking regulations (e.g., UDAAP, Reg E, Reg DD, Reg Z, Fair Lending, SCRA/MLA, FCRA, CAN-SPAM)
Experience supporting compliance or operational risk within a business or first line function
Preferred
Bachelor's degree in business, finance, law, or a related discipline
Compliance or risk certification (e.g., CRCM, CAMS, CCEP)
Familiarity with issue management, risk assessments, and control testing processes
Experience working in a matrixed environment or with cross-functional teams
Experience working with ChatGPT and Microsoft CoPilot
Experience working with Pricing (e.g. Pay over Time, Plan It)
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase