Novia Infotech · 12 hours ago
ServiceNow ScienceLogic (SL1) Platform Administrator
West Palm Beach, FL
Contract
Onsite
Senior Level
5+ years expNovia Infotech is seeking a highly experienced ScienceLogic (SL1) Platform Administrator to lead enterprise monitoring strategy and platform administration. The role involves managing integrations, automation initiatives, and ensuring high platform availability and performance in enterprise IT infrastructure environments.
Information Technology & Services
Responsibilities
Serve as the primary technical SME for ScienceLogic (SL1) platform architecture and on-prem setup
Design, implement, and optimize monitoring across servers, databases, network devices, applications, and cloud infrastructure
Manage platform upgrades, patches, collectors, dynamic applications, power packs, and custom monitoring solutions
Ensure high platform availability, performance, and scalability
Strong knowledge of monitoring protocols: SNMP, WMI, SSH, PowerShell, API, JDBC
Experience monitoring: Windows, Linux, AIX servers, Oracle, SQL Server, DB2 databases, Network infrastructure, Virtualization (VMware, vCenter), Storage & cloud platforms
Perform threshold tuning, alert optimization, and monitoring noise reduction
Design and implement integrations with ServiceNow, CMDB, and enterprise ITSM tools
Configure event management and incident workflows
Optimize CMDB synchronization and automated incident creation
Configure SNMP traps, APIs, and custom data collection methods
Develop automation workflows for: Device onboarding, Maintenance mode management, Alert enrichment
Utilize Python, PowerShell, and Shell scripting for custom monitoring and automation solutions
Define and drive monitoring and observability roadmap aligned with business objectives
Lead architecture design sessions and technical reviews
Recommend enhancements for scalability, performance, and integrations
Mentor team members and guide best practices adoption
Investigate and resolve complex collection failures and integration issues
Perform root cause analysis for monitoring gaps and platform bottlenecks
Coordinate with ScienceLogic vendor support for escalations
Monitor platform health metrics and perform capacity planning
Monitoring platform availability & performance
Successful onboarding and go-live milestones
Alert accuracy and reduction of monitoring noise
Stakeholder satisfaction
Timely issue resolution
Documentation quality and knowledge transfer
Strong analytical and problem-solving skills
Excellent communication (technical & non-technical audiences)
Project management capability for monitoring initiatives
Ability to coordinate across cross-functional teams
Experience leading UAT sessions and go-live waves
Qualification
Required
5+ Years in ScienceLogic (Enterprise Environment)
Serve as the primary technical SME for ScienceLogic (SL1) platform architecture and on-prem setup
Design, implement, and optimize monitoring across servers, databases, network devices, applications, and cloud infrastructure
Manage platform upgrades, patches, collectors, dynamic applications, power packs, and custom monitoring solutions
Ensure high platform availability, performance, and scalability
Strong knowledge of monitoring protocols: SNMP, WMI, SSH, PowerShell, API, JDBC
Experience monitoring Windows, Linux, AIX servers
Experience monitoring Oracle, SQL Server, DB2 databases
Experience monitoring network infrastructure
Experience monitoring virtualization (VMware, vCenter)
Experience monitoring storage & cloud platforms
Perform threshold tuning, alert optimization, and monitoring noise reduction
Design and implement integrations with ServiceNow, CMDB, and enterprise ITSM tools
Configure event management and incident workflows
Optimize CMDB synchronization and automated incident creation
Configure SNMP traps, APIs, and custom data collection methods
Develop automation workflows for device onboarding, maintenance mode management, and alert enrichment
Utilize Python, PowerShell, and Shell scripting for custom monitoring and automation solutions
Define and drive monitoring and observability roadmap aligned with business objectives
Lead architecture design sessions and technical reviews
Recommend enhancements for scalability, performance, and integrations
Mentor team members and guide best practices adoption
Investigate and resolve complex collection failures and integration issues
Perform root cause analysis for monitoring gaps and platform bottlenecks
Coordinate with ScienceLogic vendor support for escalations
Monitor platform health metrics and perform capacity planning
Strong analytical and problem-solving skills
Excellent communication (technical & non-technical audiences)
Project management capability for monitoring initiatives
Ability to coordinate across cross-functional teams
Experience leading UAT sessions and go-live waves
Company
Novia Infotech
At Novia Infotech, we’re more than just a service provider — we’re your partner in professional growth.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase