INTO University Partnerships · 1 day ago
International Program Specialist
Suffolk County, MA
Full-time
Onsite
New Grad, Entry Level
$65K/yr - $65K/yrINTO University Partnerships is a collaborative organization dedicated to supporting international students in their educational journeys. The International Program Specialist will engage with students from pre-arrival through their academic progression, ensuring they feel supported and included in the university community.
EducationE-LearningUniversities
Responsibilities
Support international students from pre-arrival through matriculation in collaboration with university and INTO partners
Work closely with departments such as Residence Life, Counseling, Health & Wellness, Public Safety, International Student Services, Student Affairs, and the Career Center
Help plan and deliver orientations, workshops, airport pickups, student dinners, and cultural or community-building programs
Foster a welcoming, inclusive environment that promotes belonging and integration into the wider campus community
Track student attendance, engagement, and feedback to help improve programs and services
Support creation and distribution of student-facing and recruitment materials using tools like Canva
Coordinate branding alignment and approval workflows with Suffolk and INTO North America marketing teams
Assist with pre-arrival communications, onboarding content, and orientation presentations
Help manage communication workflows for students, agents, and partners, including newsletters, WhatsApp groups, and outreach templates
Capture and edit photo and video content to support recruitment, orientation, and engagement efforts
Guide student workers in creating authentic, student-generated content such as testimonials and social media features
Support logistics for campus visits, prospective student tours, events, and agent familiarization (FAM) trips
Coordinate administrative processes related to enrollment, placement testing, program changes, registration support, and student records
Maintain organized systems for documents, calendars, meetings, and cross-functional workflows
Update and refine standard operating procedures (SOPs) to support efficient and consistent operations
Support data accuracy, compliance, and reporting across systems such as Salesforce, Slate, and Banner
Manage operational resources for events and student engagement activities, including vendor coordination and inventory tracking
Collaborate with key campus partners including the Registrar, Advising, Residence Life, Marketing & Communications, and International Student Services to ensure a seamless student experience
Provide guidance to interns or student employees as needed
Support INTO Suffolk’s participation in campus-wide events and initiatives
Qualification
Required
Detail-oriented
Culturally responsive
Proactive
Energized by working in a fast-paced, collaborative environment
Experience in student engagement and support
Ability to work closely with various departments such as Residence Life, Counseling, Health & Wellness, Public Safety, International Student Services, Student Affairs, and the Career Center
Experience in planning and delivering orientations, workshops, and community-building programs
Ability to foster a welcoming, inclusive environment
Experience in tracking student attendance, engagement, and feedback
Experience in creating and distributing marketing materials using tools like Canva
Ability to coordinate branding alignment and approval workflows
Experience in managing communication workflows for students, agents, and partners
Ability to capture and edit photo and video content
Experience in guiding student workers in creating authentic content
Experience in coordinating administrative processes related to enrollment and student records
Ability to maintain organized systems for documents and workflows
Experience in updating and refining standard operating procedures (SOPs)
Ability to support data accuracy and compliance across systems such as Salesforce, Slate, and Banner
Experience in managing operational resources for events and student engagement activities
Ability to collaborate with key campus partners
Experience in providing guidance to interns or student employees
Benefits
Generous paid time off
Paid holidays
Health insurance contributions
Retirement savings support
More
Company
INTO University Partnerships
INTO University Partnerships believe in the power of education to change the world for the better.
Founded in 2005
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$106.01MKey Investors
Leeds Equity Partners
2013-01-15Private Equity· $106.01M
Leadership Team
Andrew Colin
Founder & Owner
John Sykes
Group Managing Director
Recent News
2025-06-12
GlobeNewswire News Room
2025-02-24
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2025-02-05
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