Canon EMEA · 1 day ago
Onsite Service Technician I
Coppell, TX
Full-time
Onsite
New Grad, Entry Level
$19/hr - $25.49/hrCanon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. They are seeking an Onsite Service Technician I to provide technical support and service for Canon products, ensuring customer satisfaction through efficient and accurate maintenance and repairs.
Cloud ComputingHardwareCloud ManagementPrinting
No H1B
Responsibilities
Diagnose basic mechanical, software, network, and system failures using established procedures
Service and repair designated equipment to Canon standards and specifications
Maintain working knowledge and aptitude across multiple product groups, including troubleshooting and diagnostics
Meet and exceed customer expectations by providing efficient, responsive, and accurate field, shop, and on-site maintenance
Accurately maintain all technical information, field service reports, expense reports, and Canon property assigned
Provide guidance to less experienced technicians and manage technical information responsibly
Resolve escalated technical or customer service issues as requested across assigned territories
Qualification
Required
Hold a High School diploma or equivalent experience required
Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class
Ability to travel (valid driver's license and acceptable driving record necessary)
Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises
Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling)
Benefits
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Medical
Dental
Vision
401(k) Savings Plan
Discretionary profit sharing
Discretionary success sharing
Educational assistance
Recognition programs
Vacation
And much more.
Company
Canon EMEA
Canon EMEA offers printing services.
Founded in 1974
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Shinichi Yoshida
President & CEO
Peter Saak
Chief, Integrated Printing & Services Group
Recent News
2026-01-16
Business Ghana
2025-10-09
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