City of Phoenix · 5 hours ago
Network Engineering Lead - Fire Department, Technical Services
Phoenix, AZ
Full-time
Onsite
Senior Level
$93K/yr - $131K/yr
5+ years expThe City of Phoenix is seeking a Network Engineering Lead for the Phoenix Fire Department's Technical Services section. This role involves managing the Computer Aided Dispatch network, ensuring its security and reliability, and leading a team to implement network improvements and support operations for emergency services.
Government
Responsibilities
Design, implement, and manage Cisco Catalyst, Cisco Nexus, Palo Alto Networks based network infrastructure, including routers, switches and firewalls for Fire Department's CAD network
Troubleshoot and resolve complex network issues, ensuring high availability and performance of the network
Perform network configurations, upgrades, and patch management on network devices
Monitor network performance and conduct routine network health checks to identify and mitigate issues proactively
Provide technical leadership, supervision and mentorship to network engineers and other team members
Collaborate and foster relationships with other City departments to support network-related projects, deployment of new services, and technologies including management of third-party vendors
Conduct capacity planning, performance analysis, and assist in the development of network scalability strategies
Work with network monitoring tools to track and analyze network traffic and performance metrics
Ensure network security best practices are followed and recommend enhancements to safeguard the network from vulnerabilities and threats
Work on-site at Fire and Partner facilities located throughout the metro area to perform/coordinate equipment installation/repair and define needs for copper and fiber premise cabling and access control/CCTV systems
Maintain comprehensive documentation on network architecture, configurations, and troubleshooting procedures
Provide excellent customer service for, including communicating with and managing expectations of, Fire Department staff, vendors, stakeholders and partners
Assist the IT Manager in developing annual operating budget and Capital Improvement Plan for network infrastructure components
Perform other duties as related to information technology systems
Qualification
Required
Two years of experience as an Information Technology Systems Specialist involving database management and on-line telecommunications
Bachelor's degree in computer science, math, or a related field
Other combinations of experience and education that meet the minimum requirements may be substituted
All finalists for positions are subject to a criminal background check applicable to the department or position
Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage
Preferred
Five years of recent experience in: Planning, design, and maintenance of a large network
Configuration/management/troubleshooting of Cisco IOS and Cisco Nexus devices
Configuration/management/troubleshooting of Palo Alto Networks Next Generation Firewalls and Panorama
Experience with: Routing protocols such as BGP, OSPF, EIGRP
Point-to-point VPNs, IPsec, and NAT
Implementing Quality of Service (QoS)
Coordinating copper and fiber premise cabling installation and troubleshooting
Supervisory experience directing the activities of a small team consisting of full-time and contract employees
Supporting 24/7 critical operations, preferably in a Public Safety environment
Splunk, ServiceNow, Jira, and SolarWinds Orion
CCNP, Palo Alto Networks Next-Generation Firewall Engineer, or similar industry certifications
Benefits
Traditional pension with employer and employee contributions, click here for more details: Pension Information
401(a) and 457 plans with employer contributions
Choice of generous medical HMO, PPO, or HSA/HDHP plans
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
Wellness incentive of up to $720 annually
Dental, vision, and life insurance options
Employer paid long-term disability
Free Bus/light rail pass
Tuition reimbursement program up to $6,500 per year
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
Federal Student Loan Forgiveness offered through Savi
Company
City of Phoenix
Phoenix is Arizona’s capitol and the sixth largest city in the United States, with more than 1.5 million residents and growing.
10001+ employees
H1B Sponsorship
City of Phoenix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Ajay Joshi
Deputy Chief Information Officer
Brandie Reynolds
Assistant Chief Information Officer
Recent News
Morningstar.com
2025-09-22
Seattle TechFlash
2025-08-27
Company data provided by crunchbase