Tata Consultancy Services · 13 hours ago
Analyst Computer Systems Support
Selkirk, NY
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $62K/yrTata Consultancy Services is seeking an Analyst for Computer Systems Support. The role involves managing PC lease schedules, providing hardware repair support, and ensuring operating system maintenance and user support.
Enterprise SoftwareCloud ComputingConsultingInformation TechnologyBusiness Information SystemsIT Management
Responsibilities
End to End management of PC lease schedules
Warranty / Non Warranty Hardware Repair in coordination with Hardware Manufacturer
Operating System maintenance, patching, upgrades
Dealing with PC Vulnerability Mitigation issues through remote or Deskside visits
End User Ticket triage and resolution
Hands and Feet Telepresence Support
PC config support
Assists with configuration and testing of new hardware and software implementations
Install OS, updates, applications, images and other software to customer standards and requests as required. Configure and install components into customers PCs
Track computer equipment (by asset tag and serial number) by location
Responsible for the shipping / receiving of materials and equipment
Support for all executives
Assist Lab Technicians as they facilitate with Lab Software/Hardware Vendors and Security teams on software installs, reinstalls, vulnerability mitigation, patching and upgrades
Install, replace or remove equipment, such as a router, server, switch, disk drive, memory, printers, etc
Troubleshooting equipment using local KVM (Keyboard, Video and Mouse) or PC, and enter commands according to detailed instructions and relay system responses. Or allow remote control
Willingness to provide support during off-hours or weekends for critical incidents
Willingness to travel to another site located ~50 miles away for any critical issue resolution
Willingness to climb up to 6 feet ladders
Willingness to drive to another customer location (~45 miles) to provide support if required
Qualification
Required
Knowledge of computer hardware
Knowledge of SCCM/Intune
Working technical knowledge of current protocols, operating systems, and standards
Ability to operate tools, components, and peripheral accessories
Able to read and understand technical manuals, procedural documentation and OEM guides
PC Imaging
End to End management of PC lease schedules
Warranty / Non Warranty Hardware Repair in coordination with Hardware Manufacturer
Operating System maintenance, patching, upgrades
Dealing with PC Vulnerability Mitigation issues through remote or Deskside visits
End User Ticket triage and resolution
Hands and Feet Telepresence Support
PC config support
Assists with configuration and testing of new hardware and software implementations
Install OS, updates, applications, images and other software to customer standards and requests as required
Configure and install components into customers PCs
Track computer equipment (by asset tag and serial number) by location
Responsible for the shipping / receiving of materials and equipment
Support for all executives
Assist Lab Technicians as they facilitate with Lab Software/Hardware Vendors and Security teams on software installs, reinstalls, vulnerability mitigation, patching and upgrades
Install, replace or remove equipment, such as a router, server, switch, disk drive, memory, printers, etc
Troubleshooting equipment using local KVM (Keyboard, Video and Mouse) or PC, and enter commands according to detailed instructions and relay system responses
Willingness to provide support during off-hours or weekends for critical incidents
Willingness to travel to another site located ~50 miles away for any critical issue resolution
Willingness to climb up to 6 feet ladders
Willingness to drive to another customer location (~45 miles) to provide support if required
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-02-12
2026-02-12
Company data provided by crunchbase