Clearwater · 10 hours ago
Sales Operations Analyst
Nashville,TN,US
Full-time
Onsite
Entry, Mid Level
2+ years expClearwater is a company focused on supporting revenue growth through data-driven insights and operational rigor. The Sales Operations & Enablement Analyst role involves partnering with various teams to improve sales productivity, forecasting accuracy, and enablement support across the sales organization.
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Responsibilities
Build and evolve foundational sales enablement capabilities in an early-stage enablement environment
Define and reinforce a consistent sales motion, including qualification standards, discovery depth, and stage exit criteria
Partner with Sales Leadership to address core enablement gaps such as inconsistent discovery, variable deal quality, and slow ramp time
Develop and maintain enablement assets including sales playbooks, talk tracks, discovery guides, proposal templates, objection handling, and security/compliance FAQs (in partial partnership with Training & Development)
Partner with Training & Development to support onboarding and ramp of new AEs, BDRs, and AMs through structured 30/60/90-day plans, readiness benchmarks, and early deal support
Measure enablement effectiveness through ramp time, stage conversion, win rates, and adoption of enablement assets
Build, maintain, and enhance sales dashboards and reports (pipeline, bookings, revenue metrics, quota attainment, win rates, cycle time)
Analyze sales performance by segment, product, and rep to identify trends, risks, and opportunities
Deliver recurring insights to sales leadership through weekly, monthly, and quarterly reviews
Support sales forecasting processes, including forecast rollups, variance analysis, and accuracy tracking
Partner with Sales Leadership to improve forecast methodology and forecasting discipline
Assist with annual and quarterly planning activities, including quota configuration, territory design, and renewals planning
Act as a power user and steward of CRM data quality (Salesforce or equivalent)
Define and enforce data standards, pipeline hygiene rules, and reporting logic
Partner with Marketing, BI, and IT teams on system enhancements, automation, and tool integrations
Identify inefficiencies in sales workflows and recommend data-backed process improvements
Support rollout of new sales processes, tools, and enablement initiatives
Document processes and maintain clear, accessible operational playbooks
Partner with Finance on revenue reporting, forecasting alignment, and performance analysis
Partner with Marketing on funnel performance, lead-to-opportunity conversion, and campaign analysis
Support Sales and Executive Leadership with ad hoc analysis tied to strategic initiatives
Qualification
Required
2–5+ years of experience in Sales Operations, Revenue Operations, Business Analytics, or a related role
Experience supporting B2B sales teams (SMB, Mid-Market, and/or Enterprise)
Hands-on experience with CRM platforms (Salesforce strongly preferred)
Experience working with sales performance metrics, funnel analysis, and forecasting
Strong analytical skills with the ability to synthesize complex data into actionable insights
Advanced Excel skills; experience with BI tools (Tableau, Power BI, etc.)
Ability to operate in ambiguity and help build foundational processes from scratch
Strong understanding of sales motions, buyer journeys, and rep workflows
High attention to detail and commitment to data integrity and quality
Strong communication skills and comfort partnering with senior sales leaders
Ability to influence without authority in a cross-functional environment
Proactive, improvement-oriented mindset
Ability to embrace Clearwater's CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture
Preferred
Exposure to onboarding, enablement, or sales process documentation
Benefits
401(k) plan
Medical, dental, vision, life and disability insurances
Flexible paid time off
11 paid holidays
Paid sick time
Company
Clearwater
Clearwater serves a diverse and growing base of customers across the healthcare ecosystem, including several of the nation’s largest health systems as well as a large universe of regional hospitals, physician practice management groups, digital health and other healthcare technology companies, medical device manufacturers, and business service providers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Altaris Capital Partners
2018-01-24Private Equity
Leadership Team
Baxter Lee
Chief Financial Officer
Jon Moore MS, JD, HCISPP
Chief Risk Officer and SVP Consulting Services & Customer Success
Recent News
Company data provided by crunchbase