ServiceNow · 17 hours ago
Technology Consultant
Chicago, IL
Full-time
Hybrid
Senior Level
$146K/yr - $256K/yrServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to work smarter and faster. The Customer Outcomes Senior Technical Consultant is responsible for configuring the Logik application to achieve customer outcomes, participating in workshops, designing solutions, and advising customers on best practices.
Artificial Intelligence (AI)Enterprise SoftwareCloud ComputingSaaSAgentic AIBusiness Process Automation (BPA)Cloud ManagementRobotic Process Automation (RPA)
Responsibilities
Participate in workshops with customers to assess current processes and establish future-state processes
Design and deliver Logik solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices
Provide oversight and unit testing of code developed by ServiceNow, partner, or customer employees
Advise customers on how to take advantage of the Logik Application capabilities to improve their business processes
Provide feedback to product development to improve the product based on experiences gained with customers
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Experience implementing enterprise software, particularly in the front office
Ability to travel up to 50%
Success driving complex issues through analysis and resolution
Experience working collaboratively
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
Founded in 2004
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-02-11
The Motley Fool
2026-02-11
Company data provided by crunchbase