EOS Hospitality · 22 hours ago
PBX Communications Operator
EOS Hospitality is a company that focuses on providing exceptional service in the hospitality industry. They are seeking a PBX Communications Operator to respond to guest inquiries, provide information about hotel services, and manage communications during emergencies.
Hospitality
Responsibilities
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
Provide information and demonstrate knowledge of all hotel facilities and services
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc
Qualification
Required
Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
Provide information and demonstrate knowledge of all hotel facilities and services
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc
Flexible schedule 1st or 2nd shift, including holidays and weekends is required
Benefits
Free Lunch
Free Health Club Membership
Discounted travel program benefits for team members and their family