National Guardian Life Insurance Company · 7 hours ago
Learning & Development Program Lead - CONTRACT (Hybrid - In Office 10 days/Month)
Madison, WI
Full-time, Contract
Hybrid
Senior Level
7+ years expNational Guardian Life Insurance Company is one of America’s most successful independent life insurance companies, and they are seeking a Learning & Development Program Lead. This role is responsible for guiding the full lifecycle of training initiatives, ensuring high-quality development and execution, and facilitating learning experiences for diverse audiences.
Property & Casualty InsuranceHealth InsuranceInsuranceLife Insurance
Responsibilities
Build and maintain a comprehensive training strategy aligned with program and change management goals
Translate business needs into clear learning objectives, delivery approaches, and success measures
Identify training risks, dependencies, and resource needs
Establish and maintain standardized training templates, rules, definitions, and style guidelines
Implement structured content governance, including version control, change logs, decision tracking, ownership assignments, and review cycles
Oversee development of learning materials such as eLearning modules, job aids, facilitator guides, and instructor led content
Lead and support training delivery across virtual and in person formats
Manage logistics, scheduling, and training platforms to ensure smooth execution
Implement structured feedback loops to drive continuous improvement
Partner with SMEs, project teams, and external vendors to align training with operational realities
Communicate training plans, milestones, and impacts to leadership and affected groups
Guide teams transitioning from legacy training practices to more modern, scalable approaches
Collaborate with Human Resources for internal training needs and LMS support
Track participation, completion, and performance outcomes to assess readiness
Provide clear reporting on training effectiveness and areas for improvement
Use data to inform future iterations and decision making
Qualification
Required
Experience working in both Waterfall and Scrum project environments
Strong instructional design and facilitation skills
Excellent verbal, written and interpersonal communication skills
Excellent project management and stakeholder engagement skills
Familiarity with LMS platforms and digital learning tools
Clear and effective curriculum-planning and development skills
Ability to lead change and adjust strategy and alter course as needed
Highly organized with meticulous attention to detail and a commitment to delivering high-quality results
Minimum: Bachelor's degree in Instructional Design, Education, Organizational Development, or related field required
A minimum of seven years of experience in Learning & Development, training strategy, curriculum design, and leading training programs for large scale system implementations required
A minimum of three years of experience in insurance operations and training for complex systems such as Oracle, SAP, etc., required
Preferred
Master's degree in Instructional Design, Adult Learning, or Organizational Development preferred
Company
National Guardian Life Insurance Company
Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Hogan
Sr VP & CFO - Retired
Nancy Stoddard
SVP & CFO at National Guardian Life
Recent News
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